Cleaning Supervisor

LOCATION: COVENTRY, CV7 9JU

SHIFT PATTERN: Mon-Fri 0400-1000, 30 hours per week (flexibility required)

PAY RATE: £14.75 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!

ROLE OVERVIEW AND PURPOSE

You will undertake shift management duties, assigning jobs, checking completed work, auditing using the Element app, maintaining standards, completing return-to-work interviews, and managing holidays.

Responsible for administrative and people management duties including absence management, record keeping, investigations, disciplinary support, document control, report writing, and professional communication.

Responsible for the upkeep of cleaning cupboards and equipment, carrying out weekly checks and ensuring compliance with company standards.

KEY RESPONSIBILITIES

Ensure all work is completed to the required standard.

Provide support, guidance and encouragement to team members.

Maintain daily communication and handovers with the afternoon supervisor to ensure continuity of service and effective shift management.

Report concerns and feedback to management.

Assist with training, toolbox talks and meetings.

Manage stock control and deliveries.

Manage employee absence processes and return-to-work discussions.

Produce reports, audits and performance information.

Respond to emails and communicate professionally.

Take accurate meeting notes and maintain records.

Support disciplinary, grievance, welfare and performance meetings.

Conduct workplace investigations and maintain confidentiality.

Maintain document control and compliance records.

Complete administrative duties relating to holidays, absence, training and audits

Requirements

Cleaning experience is essential.

Excellent written and spoken English.

Proficient in Microsoft Word and Microsoft Excel.

Strong administrative and organisational skills.

Experience writing professional emails and correspondence.

Ability to produce accurate management reports.

Experience managing employee absence and personnel records.

Experience taking meeting notes and documenting...