ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Auxilion
Sheffield
Job Description Technical Team Leader Place of work: On-site – Sheffield, UK / Duration: Permanent / Hours of work: Shift rotation – 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT servic
Job Source: AuxilionOliver King Consulting Limited
Sheffield
Thank you for taking the time to read about this opportunity! Do you have experience of working in a technology support role? Do you have a genuine interest in understanding how technology works? Are you a great communicator who enjoys talking to clients and helping solve their problems? If you’re answering yes to all of the above, this new Senior
Job Source: Oliver King Consulting LimitedBELCAN
Chesterfield
Belcan Workforce Solutions is currently looking for a Software Technical Lead to work for one of our clients based in Chesterfield, UK for 7 months contract- Outside IR35. As a Software Technical Lead you will be responsible for the overall technical and engineering Software Team, you will work closely with Software Project Manager in all aspects o
Job Source: BELCANLocke and McCloud
derbyshire, england, United Kingdom
Senior Technical Lead (Managed Service Provider) - Derbyshire On-site- £40,000-£60,000 Locke & McCloud are looking for an experienced IT professional to join our client. As the lead member of the team, you will assume responsibility for providing 3rd line technical support, project management, and strategic consultation across a diverse range of cl
Job Source: Locke and McCloudMatchtech
Chesterfield
Our client, a leading company in the Controls and Automation sector, is currently seeking a Software Technical Lead to join their team on a contract basis. As the Software Technical Lead, you will be responsible for providing overall technical and engineering leadership to the Software Team, supporting the Software Project Manager in all aspects of
Job Source: MatchtechAxalio
Sheffield
Technical Lead Engineer - Axalio's CTO Quarterback Location : Remote Type : Full-Time or Part-Time Reports To : CTO, CEO About Us At Axalio , we're revolutionizing investment in Africa's artisanal mining sector with blockchain-powered solutions that empower communities and provide unparalleled opportunities for socially conscious investors. Our mis
Job Source: AxalioMillbank Holdings
Chesterfield
Job Title Software Technical Lead Employment Type Contract Estimated Duration – 6 Months Location Chesterfield The Opportunity A fantastic opportunity has arisen to have the chance of joining a well-established UK engineering business located in Aberdeen as an experienced Software Technical Lead. Are you a proven Software Technical Lead where yo
Job Source: Millbank HoldingsChase and Holland Recruitment Ltd
Sheffield
Warehouse Team Lead – Sheffield - £25,000 - £28,000 Chase & Holland are excited to be working with an innovative and exciting business, currently going through a strong period of growth and looking to recruit an experienced Warehouse Team Lead to join their team.This is a great opportunity for someone looking to build their Supply Chain career with
Job Source: Chase and Holland Recruitment LtdSheffield, England, United Kingdom
Technical Team Leader
Place of work: On-site – Sheffield, UK / Duration: Permanent / Hours of work: Shift rotation – 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off
About the Company and the Role:
Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires.
The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team.
Position Responsibilities:
Manage Incidents & Requests ensuring SLA Performance against KPIs.
• Ensure accurate and up to date information is recorded against all tickets.
• Ensure daily checks are performed correctly and in a timely manner.
• Be aware of ongoing escalations
• Be aware of current Major incidents.
• Manage P1 and P2 Incidents, keeping service managers informed and escalating if required.
Technical Competencies:
• 3rd level technical service experience level is a must.
• Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments
• Prior experience in a 24 x 7 Network Operations Centre / Service Desk Environment
• Excellent problem-solving skills
• Excellent communication skills (Communication to customers verbal and written is mandatory)
• 2-5 years’ Experience with Windows Server (2012/2016/2019 & 2022)
• Experience with Monitoring Software
Business Competencies:
To succeed in this role, you’ll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment.
You would be required to demonstrate the following:
• Strong Technical skills.
• Accountability and responsibility for your workload.
• Helpful and approachable attitude.
• Excellent time management skills.
• Ideally, you’ll have had at least 12 months experience managing people, including day to day management e.g. absences, holidays, performance reviews.
• Mentoring junior colleagues and be responsible for career development
Our Company, Auxilion – About Us
Work matters. It’s where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey.
Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Technical Team Lead jobs in Sheffield, England, United Kingdom
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.