Support Worker

Support Worker (Residential & Support Living)

Are you a compassionate individual looking to make a meaningful difference in the lives of others? We are seeking a dedicated and resilient Support Worker to join our team. In this role, you will be instrumental in empowering individuals with diverse support needs-including mental health and housing-related challenge's achieve their goals, aspirations, and independence.

What We Offer:

Competitive Pay: £13.45 - £15.08 / hour (Weekly pay + accrued holiday pay)

Flexible Working Patterns: Full-time & part-time day, night, or weekend shifts to fit around your lifestyle.

Great North East Locations: Shifts available across Middlesbrough & surrounding areas.

Meaningful Impact: Empower vulnerable individuals to build independence in supported housing and community settings.

Fast-Track Onboarding: Seamless registration through Randstad with dedicated, local support from your consultant.

Responsibilities:

Empower Daily Independence: Support customers with essential life skills, including meal prep, budgeting, shopping, tech use, and managing benefits.

Provide Compassionate Care: Deliver tailored, strengths-based support that helps individuals build confidence, emotional resilience, and community connections.

De-escalate & Guide: Use strong communication and conflict-resolution skills to manage complex behaviors and encourage positive choices.

Collaborate Across Teams: Work alongside Support Coordinators, multidisciplinary healthcare professionals, and family networks to provide well-rounded care.

Accurate & Safe Reporting: Keep clear, timely progress notes and ensure all support follows customer safety plans and service standards.

Qualifications:

Care Experience: Previous experience in a care or support role (professional or personal care backgrounds are welcome!).

Complex Needs Knowledge: Practical experience supporting individuals facing mental health challenges or complex care ne...