Start Your Search Here

push notification bell

Would you like to receive notifications about EE Contact Centres jobs in Doncaster?

push notification bell

You have blocked notifications

Oops! You have blocked notifications. Click here for more info

You have blocked notifications, please check your browser settings.

push notification bell

You're currently subscribed to job notifications

Want to change your notifications for job alerts?

push notification bell

Subscribe to notifications

You will no longer receive notifications

Job Search

EE

Doncaster / Global

Call Centre Operator

Job Summary

Benefits:
Parking Flexible Hours Commission
Apply Now

Job Description

Location: Doncaster Contact CentreSalary: £26,116 rising to £26,738 after 8 months, plus uncapped commission

Looking for a role where your personality can earn you money?

If you're naturally chatty, enjoy helping people and love the buzz of achieving goals, this could be the opportunity you've been looking for.

Whether you've worked in retail, hospitality, customer service, or another customer-facing role, you already have the skills to succeed. At EE, we'll give you all the training, tools and support you need to build a rewarding career, earn uncapped commission and help customers get more from the technology they use every day.

Join our Doncaster Sales Team and you'll be speaking with existing EE customers, understanding what matters most to them and matching them with the products and services that best fit their needs. From the latest smartphones and broadband packages to smart home technology and entertainment products, every conversation is an opportunity to make a genuine difference.

What's in it for you?Competitive PayStarting salary of £26,116Rising to £26,738 after 8 monthsUncapped monthly commission, meaning the more successful you are, the more you can earnBrilliant Benefits24/7 Online GP access for you and your immediate familyDiscounts on EE and BT products, potentially saving you hundreds of pounds each yearFree on-site parkingGenerous family-friendly policies including market-leading carers leaveFlexible banking of hours to support work-life balanceCareer Development

We're passionate about helping our people grow. Whether you want to become a Team Leader, Coach, Trainer, Manager, or explore opportunities across EE and BT Group, we'll support you every step of the way.

Great People

You'll be joining a supportive, social and inclusive team where success is celebrated and colleagues genuinely help each other thrive.

What you'll be doing

As a Sales Advisor, you'll take incoming calls from existing EE customers and:

Build great relationships through meaningful conversationsUnderstand customers' needs by asking the right questionsRecommend products and services that genuinely improve their experienceHelp customers get the most from their technologyDeliver an outstanding customer experience on every callAchieve individual and team performance goals

You'll become an expert in our products and services, but more importantly, you'll learn how to understand people and find solutions that work for them.

Forget what you've heard about sales

Let's clear a few things up.

"It's cold calling"

Not here.

All calls are incoming from existing EE customers. You'll focus on understanding their needs and helping them find the right solution.

"It's hard selling"

Definitely not.

Customers are already interested in our products and services. Your role is to listen, understand what's important to them and help them make informed choices.

"It's all about targets"

There are targets, and many of our people genuinely enjoy the challenge. But success here isn't just about numbers. It's about building trust, solving problems and creating great customer experiences.

You'll probably love this role if...You enjoy talking to people

You've worked in retail, hospitality or customer serviceYou enjoy achieving goals and being rewarded for success

You're naturally curious and enjoy learning new thingsYou like helping people find solutions

You're enthusiastic about technology and keeping connectedYou thrive in a team environment where everyone supports each other

Many of our top performers joined us from retail, hospitality and other customer-facing backgrounds, bringing transferable skills that helped them succeed from day one.

Working Hours

We operate on a rotational shift pattern that offers variety and regular days off throughout the week.

Key benefits include:

No overnight workingRegular extended weekends and consecutive days offAdvance visibility of your shiftsFlexible time-banking options to support work-life balance

Why EE?

At EE, we're connecting people to the moments that matter most.

Every day, you'll help customers stay connected to friends, family, work, entertainment and the technology they rely on. In return, we'll provide the support, development opportunities and rewards to help you build a successful career.

Bring your energy, ambition and personality and we'll help you turn your potential into performance.

Apply today.

Shift Pattern:

Mon

Tue

Wed

Thu

Fri

Sat

Sun

11:30-21:00

11:30-21:00

11:30-21:00

11:30-21:00

Day Off

Day Off

Day Off

Day Off

08:00-17:45

08:00-17:45

08:00-17:45

08:00-17:45

Day Off

Day Off

08:00-17:45

08:00-17:45

09:30-18:00

Day Off

09:00-17:00

09:00-17:00

09:00-17:00

08:00-17:45

Day Off

08:00-17:45

08:00-17:45

08:00-17:45

Day Off

Day Off

Apply Now

EE

?

Flexibility and the freedom to be yourself. Great benefits and development. Room to make an impact and add your ideas. Whatever’s missing from your career, we’ll help you find it here.

Similar Opportunities

View all jobs