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Our client, a reputable multi-franchise approved car dealership in Chippenham, Wiltshire, is seeking to appoint a Vehicle Warranty Administrator to join their busy Service Department. This role offers an excellent opportunity for an experienced automotive administrative professional to develop their career within a well-established dealership group.

• - Salary of approximately £30,000 per annum, dependent on experience
• - 30 days annual leave inclusive of bank holidays
• - Manufacturer-accredited training programmes
• - Career development and progression opportunities
• - Long-standing local dealer group with stable employment

Duties:

• - Preparing and submitting warranty claims to manufacturers for payment
• - Checking and clearing weekly manufacturer statements, resolving any overdue claims or discrepancies
• - Ensuring all warranty documentation aligns with manufacturer guidelines
• - Preparing accurate invoices and warranty claims in accordance with departmental standards
• - Completing repair order documentation thoroughly and correctly
• - Processing policy claims efficiently and verifying customer reimbursements
• - Managing return of displaced materials and maintaining control standards
• - Reconciling warranty credits accurately and resolving administrative discrepancies
• - Assisting with general office administration tasks
• - Collaborating with colleagues and providing excellent support within the Service Department

Requirements:

• - Previous experience in an administrative role within the automotive industry
• - Knowledge of vehicle warranty processes
• - Strong organisational skills with the ability to prioritise conflicting demands
• - Excellent interpersonal and communication skills- Ability to foster positive relationships with customers and colleagues
• - Experience with Kerridge/Keyloop dealer management system is advantageous but not essential

If you are an experienced Vehicle Warranty Administrator seeking a fulfilling role in a professional environment, we want to hear from you.