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Focus Group Recruitment
Leighton Buzzard
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a prof
Job Source: Focus Group RecruitmentCrimson
Milton Keynes
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, re
Job Source: CrimsonCrimson
milton keynes, england, United Kingdom
2nd Line Support Engineer – Milton Keynes - Onsite 5 Days per week onsite - £40,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as
Job Source: CrimsonIntec Select Ltd
Loughton, Milton Keynes
2nd /3rd Project Engineer – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits Overview: A leading UK MSP, who are also an award-winning Microsoft partner are looking to on board a 2nd/3rd Line Project Engineer to drive one of their key clients to ensure high level of service is consistently delivered. Role & Responsibiliti
Job Source: Intec Select LtdEAC Consulting Group
Milton Keynes
EAC are representing a Market Leading Organisation in Milton Keynes who are looking for a 2nd Line IT Technician to join their growing team. Basic salary £26,000-£32,000 22 days annual leave (increases with length of service) & BH's Modern office working space with an supportive Team Duties for 2nd Line IT Technician: Provide 2nd line support for I
Job Source: EAC Consulting GroupCrimson
Milton Keynes
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £40,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, r
Job Source: CrimsonCrimson
Milton Keynes
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £40,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, re
Job Source: CrimsonTate
Milton Keynes
IT Service Desk Support (2nd Line) Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance) As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across variou
Job Source: TateMilton Keynes
2nd Line Support Engineer
The Company :
Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within the MSP sector.
The Role
Due to planned growth and business requirements, we are now seeking a strong 2nd line Support Engineer to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability.
**Must have a strong MSP background to be considered for this position**
Duties required for this role include:
Able to communicate verbally and in writing to both technical and non-technical audiences
Creative, analytical problem solver with the ability to apply original and innovative thinking
Methodical approach suitable to resolution of client requirements
Able to manage changing workload and priorities
Able to work both within a team and using own initiative
Configure, troubleshoot issues using all MS windows server platforms
PC/Server Hardware - diagnose and upgrade, both hardware and firmware on PC’s
AD - configure new users, new OU’s, configure sites and services, resolve issues
DNS - running through the Active Directory-based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools
IP networks, TCP/IP, DHCP etc, routers, switches, broadband, firewalls
Understanding of Backup technologies, understanding of Cloud Repositories are advantageous
Ability to troubleshoot failed backups and copy jobs
Group Policies - Understanding and Basic troubleshoot issues.
The Candidate :
The ideal candidate will have 2 / 3 Commercial years of experience as an 2nd Line IT Support Engineer with strong MS Technology background. This is a great opportunity for a 2nd Line IT Support Engineer to join a dynamic and forward-thinking team.
You will have solid knowledge of the following:
2 - 3 years’ experience as a ServiceDesk engineer supporting SME’s
Experience of working in a customer facing role
Familiar with working to SLA’s to meet both customer and contract requirements
Working as part of a wider service delivery function
Experience with Microsoft Dynamic operating systems and online services including installation and maintenance
Exchange Technologies
Active Directory
Firewalls, Router & VPN technologies
Microsoft Office and 365 services
The Location :
The role is based in the HQ in Milton Keynes, Buckinghamshire and commutable from surrounding areas.
Salary : £30,000 - £35,000 + great benefits including, contributed pension scheme, 25 days + 8 days bank holidays
2nd Line Support Engineer jobs in Milton Keynes
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