General Manager

General Manager

Harry Ramsden’s Group Limited

Bonus

Quarterly Bonus Scheme up to £2,000

Annual Bonus Scheme up to £2,000

Potential additional bonuses – up to £6,000 per annum

At Harry Ramsden’s, we have been serving up World Famous Fish and Chips since 1928 — over 90 years of quality, heritage and passion. We are looking for an experienced General Manager to lead our restaurant, inspire teams and take performance to the next level by driving excellence, innovation and outstanding guest experiences.

Join us and be part of our mission:To be the world’s leading brand in traditional British fish and chips, loved globally for our quality, heritage and unforgettable experience.

If you are passionate about food, take pride in exceptional standards and are motivated by leading and developing high-performing teams, this could be the role for you. We provide ongoing training and career development to support your success.

Our Values in Action

Entrepreneurship & Innovation – Driving continuous improvement, embracing new ideas and finding smarter ways to grow performance

Resilience – Leading with confidence and calm in a fast-paced environment, adapting to challenges and setting the tone for your team

Passion – Demonstrating pride in our food, service, people and heritage every day

Customer Focus – Creating a culture where exceptional guest experience is non-negotiable and consistently delivered

Accountability – Taking full ownership of standards, results, compliance and commercial performance

Collaboration – Building strong relationships with your leadership team, peers and support functions to deliver shared success

Sustainability – Protecting our brand legacy while championing responsible, ethical and sustainable ways of working

As a General Manager, you will:

Lead, inspire and develop your management and restaurant teams

Own full budget and P&L performance, driving sales and controlling costs

Ensure exceptional standards of health & safety, food safety and compliance

Lead recruitment, training, succession planning and team engagement

Champion our values and deliver consistently high standards of food, service and cleanliness

About You

Proven experience managing teams in a restaurant or fast-food environment

Strong commercial and operational management skills

A visible, hands‑on leader who leads by example

Passionate about delivering outstanding guest experiences and developing people

Employee Benefits

Death in Service benefit – 4x salary

Cycle to Work Scheme & PC World / Curry’s Tech Scheme (salary sacrifice)

Retailer discounts & discounted days out

Paid birthday day off

Free meal when on shift & staff food discounts

Stream

NEST Pension Scheme

WISDOM Employee Assistance Programme

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