Operations Manager

Operations Manager – Manufacturing

Maidstone (5 days on site)

Full Time, Permanent

Contact: Chloe and Holly, Pearson Whiffin Recruitment

Pearson Whiffin Recruitment is supporting a well-established, international manufacturing business in the appointment of an Operations Manager to take ownership of a Maidstone-based manufacturing facility.

This is a pivotal leadership role, sitting at the centre of production, people and process. You’ll be responsible for ensuring the factory operates efficiently, safely and commercially, while driving continuous improvement and building a high-performing, engaged team.

The role

Working closely with senior stakeholders in the UK and Europe, the Operations Manager will oversee end-to-end manufacturing activity. You’ll play a hands-on role in improving workflows, planning and efficiency, while maintaining a strong presence on the factory floor.

Key areas of responsibility include:

• Day-to-day leadership of manufacturing, fabrication, packing and dispatch
• Production planning, capacity management and labour utilisation
• Identifying bottlenecks and implementing practical process improvements
• Leading, developing and motivating multi-skilled teams
• Supporting recruitment, onboarding and training
• Driving Lean thinking and continuous improvement initiatives
• Managing UK purchasing and supplier relationships
• Improving cost control, stock management and supply resilience
• Maintaining quality standards and supporting ISO-aligned systems
• Ensuring health & safety compliance across operations
• Working closely with commercial teams and European HQ

Essential requirements include:

• Proven experience in an Operations or Production Management role within Manufacturing
• A technical or engineering background
• Experience within fabrication, sheet metal or similar manufacturing environments
• The ability to read and interpret technical drawings
• Strong people-management and leadership capability; this role requires a manager who leads by example and can cultivate ‘buy in’ from an established team
• Solid understanding of production planning and operational efficiency
• A continuous improvement mindset with a practical, solutions-led approach
• Confidence working cross-functionally with international stakeholders
• Experience with ISO 9001, Lean methodologies or CAD systems would be advantageous, but not essential.

Why apply?

• A key leadership role within a stable, growing manufacturing business
• Genuine opportunity to influence and improve UK operations
• Exposure to international collaboration and best practice
• A supportive, professional environment with scope for progression