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Starting Point Recruitment
Birmingham
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Support Officer located in the Birmingham area. Working Instructions: Hours: Mon-Thurs 9-5pm, Friday 9-4pm Pay Rate: £13.20 per hour Work Type: Hybrid - full time in office for training (2 weeks), then hybrid which is 1 day in office per weekT
Job Source: Starting Point RecruitmentIRIS- Networx Services
Bromsgrove
Customer Insight Officer Bromsgrove, Worcestershire £35,690.20 per annum Full Time, Permanent (37 hours per week) Closing Date: Friday 10th May 2024 @ 9am Interview Date: Wednesday 22nd May 2024 - in person Our client's priority is their customer and their community. Understanding their data helps them make better business choices for their custome
Job Source: IRIS- Networx ServicesBromsgrove District Housing Trust
Bromsgrove
Customer Insight Officer Bromsgrove, Worcestershire £35,690.20 per annum Full Time, Permanent (37 hours per week) Closing Date: Friday 10th May 2024 @ 9am Interview Date: Wednesday 22nd May 2024 in person At bdht, our priority is our customers and their communities. Understanding our data helps us make better business choices for our customers. An
Job Source: Bromsgrove District Housing TrustNiyaa People Ltd
Birmingham
A well established organisation in Birmingham are looking for a Tenancy Service Officer to join their team on a temporary basis to help support on providing tenancy and housing management services to their customers. Predominantly focused on managing their customers and dealing with tenancy breaches, you will be expected to adopt their service firs
Job Source: Niyaa People LtdPertemps West Bromwich
Smethwick
Pertemps West Bromwich are currently recruiting for Ward Service Officers to work at the Midland Metropolitan University Hospital. Hours of work are Monday to Friday (Apply online only) with a pay rate is £12.00 per hour. This will be an ongoing assignment for the successful candidates. Inductions will commence in May. Duties will include but ar
Job Source: Pertemps West BromwichService Care Solutions
Oldbury
We are looking to appoint an experienced admin officer to join a supportive team at Sandwell Childrens Trust, to support their Public Law Outline minute takers with the administration of all meetings. This will include, scheduling meetings and distributing invites via Microsoft Outlook with MS Teams links, re-scheduling meetings, chasing documents
Job Source: Service Care SolutionsCastlefield Recruitment
Birmingham
Rent & Service Charge Officer| £25,000 - £31,000| Permanent| Birmingham| Social Housing: Castlefield Recruitment are working with an Housing Association in the Birmingham area who are looking to recruit an Rent & Service Charge Officer to their busy team. The role is offered on an permanent basis and offers hybrid working arrangements Duties: To li
Job Source: Castlefield RecruitmentJames Andrew Recruitment Solutions (JAR Solutions)
Birmingham
We have an exciting opportunity for a Rent & Service Charge Officer to join an award-winning Housing Association in the West Midlands . This is a full-time , permanent position offering a great hybrid working model with a salary of £26,700 . The start date is subject to notice Duties will include (but are not limited to): Producing ac
Job Source: James Andrew Recruitment Solutions (JAR Solutions)West Bromwich
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Service Officer located in the Sandwell area. Working Instructions: Hours: Full time, regular evening, and weekend work Pay Rate: £12.18 per hourThe ideal candidate will have a recognised library or customer service qualification (City and Guilds/NVQ Level 2/3 in Customer Care), or equivalent skills and experience. Main Role and Responsibilities of the Customer Service Officer: To provide a frontline service to library customers and other visitors, helping them to make the best use of library resource
To carry out any routines and administrative procedures associated with the day-to-day operation of the service including; opening and locking up the library
Assisting with arrangements for routine maintenance, cleaning, and security
Cash handling, i.e. taking fines, reservations, selling publications and other promotional material, collating and securing cash daily
Monitoring PC use, and updating files, directories and collections
Making a first response to customer comments and complaints, referring them to appropriate senior library staff if required
To help with the organisation and delivery of events, activities and outreach to promote services to all sections of the community, both inside and out of the library
Greeting all visitors to the building and directing them as appropriate
To work with senior library staff to co-ordinate and plan the work of Customer Service Assistants
To assist senior library staff to meet performance targets and deliver Local Action Plans, encouraging maximum use of services
Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes.
Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement.For more information, please contact SPR Careers on and one of the team will be happy to help!
Customer Service Officer jobs in West Bromwich
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