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Fawkes & Reece

Nottingham / Global

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Job Description

Tenant Liaison Officer required to work in Arboretum, Nottingham.

Ideally, you will be an experienced Tenant Liaison Officer with a background working in either construction or worked in a similar position previously. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.

Job Role Includes:

  • Deliver clear and effective communications to customers and residents about the nature and scope of works.
  • Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
  • Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
  • Resolve access‑related or resident issues promptly, escalating where necessary to ensure timely solutions.
  • Maintain accurate records of communications, access arrangements, and issue‑resolutions for project documentation.

Essential:

Driving Licence, own transport, previous experience/similar job role

  • £14-15 inclusive of holiday pay PAYE OR £17 Per Hour Umbrella
  • Monday to Thursday 8:00am - 4:30pm Friday 8:00am - 3:30pm
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