Application Engineer

Overview

SolidCAM UK Ltd is the exclusive reseller of SolidCAM and InventorCAM software in the UK and Ireland. These cutting-edge CAD/CAM solutions are developed by SolidCAM, the industry leader in integrated CAM software for manufacturing processes. The software is designed to streamline and optimise machining operations, helping manufacturing companies achieve greater efficiency. SolidCAM UK is dedicated to providing top-tier technical support, training, and solutions to its diverse client base, supporting innovation in the manufacturing sector.

Responsibilities

• Provide technical support and training for SolidCAM software; perform software demonstrations; assist in integrating SolidCAM's software with customer systems; address client-specific needs.
• Resolve technical issues, conduct software tests, and create innovative solutions for customers.
• Collaborate with the team to develop new functionalities and support diverse engineering projects.

Qualifications

• Proficiency in Technical Support and familiarity with assisting users in resolving software-related issues.
• Knowledge of Software Development processes, including understanding of CAD/CAM tools and software customization.
• Educational background or experience in Mechanical Engineering, with practical application in manufacturing environments using CNC machines.
• Strong communication and interpersonal skills for effective client interaction and teamwork.
• Relevant experience in CAM programming is essential, with knowledge of milling and turning applications.
• Customer Support via our web-based eSupport system/telephone
• Customer Site visits
• Training on-site or off-site
• Ability to travel throughout the UK & Ireland