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Nottingham Community Housing Association

Nottingham / Global

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Job Description

Company: Nottingham Community Housing Association

Are you ready to help people build brighter futures through housing and tenancy support? Are you based in Nottingham?

As a Housing Project Worker at Gedling Grove, you will work within our 15‑bed temporary accommodation service for single adults experiencing homelessness, perfect for someone who thrives in a role that blends practical support, housing progression, and person‑centred guidance. You’ll play a key part in helping residents build stability, develop essential life skills, and move on into long‑term housing—typically within 6 months.

Why work at NCHA?

We're delighted to announce NCHA has been named the UK's 29th Best Workplace for Women™ 2026 by Great Place to Work UK. We're also the 38th Best Workplace for Wellbeing™ 2026, with 77% of colleagues saying NCHA is a great place to work, compared with 54% at a typical UK workplace. Explore working life at NCHA, our benefits, and our values to discover why.

Some of your benefits include:

  • Salary of £24,871 - £25,371 per annum
  • 36.5 days annual leave including bank holidays, with the option to buy and sell leave.
  • Additional payments for sleep-in shifts
  • Comprehensive training and ongoing development opportunities
  • A welcoming, inclusive and diverse workplace culture
  • Ongoing support from experienced and dedicated colleagues

The Role

As a Housing Project Worker, you will support individuals to sustain their tenancies and access safe, stable housing. You will provide practical tenancy management assistance, support residents to access relevant services, and help them progress towards greater independence and long-term housing solutions. The position combines housing management, tenant engagement, and partnership working to promote positive outcomes for vulnerable individuals and maintain a safe, supportive living environment.

Key Responsibilities

  • 1) Housing & Move‑On Support
  • Create and monitor Move‑On Plans and Ready‑to‑Move Plans within the first week of arrival.
  • Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
  • Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
  • Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
  • Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move‑on options.
  • Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).
  • 2) Operational & Safety Responsibilities
  • Support Housing Benefit applications and maximise income opportunities. Complete weekly flat health and safety checks. Log incidents, risks and concerns in line with policy. Address non‑engagement through persistent, flexible support and escalation concerns where necessary.
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