Centre Coordinator

Centre Coordinator

Wandsworth

£29,000 plus generous benefits

12 Month Maternity Cover

We have an opportunity for a customer focused Centre Coordinator with great social and administrative skills, who loves building relationships and is a self-starter.

As the Centre Coordinator, you will be the first point of contact for anyone entering the building and you’ll be responsible for providing exceptional customer service - going above and beyond, making sure everyone who visits us feels at home.

Some of your responsibilities will include:

* Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.

* Assuming role of Fire Marshall and co-ordinating fire evacuations as required.

* Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.

* Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.

* Organising customer events and preparing meeting rooms.

Bring your personality to work

We look for a great team player who is sociable, outgoing and who can bring their own style to our fun, thriving work environment.

You’ll also need to have:

* Experience of working in a strong customer facing environment

* Proven experience in customer care and ability to resolve customer complaints

* Strong MS Office skills along with knowledge of other basic IT packages

* Excellent communication skills, both verbal and written

This role requires you to be on site 5 days a week.

You must be authorised to work in the UK to be considered for this position