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The White Company
Northampton
Our Story From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything a
Job Source: The White CompanyThorne and Wait
Brackley
A background in customer service ideal, however if you have crystal clear communication and amazing people skills my client will support and give you everything you need to succeed. If you thrive on the challenge and youre at your best when youre busy, youll fit right in! In this role you will: Communicate transparently with excellent interperson
Job Source: Thorne and WaitThorne and Wait
Brackley
A background in customer service ideal, however if you have crystal clear communication and amazing people skills my client will support and give you everything you need to succeed. If you thrive on the challenge and you’re at your best when you’re busy, you’ll fit right in!In this role you will:• Communicate transparently with excellent interpers
Job Source: Thorne and WaitThorne and Wait
Croughton
A background in customer service ideal, however if you have crystal clear communication and amazing people skills my client will support and give you everything you need to succeed. If you thrive on the challenge and you’re at your best when you’re busy, you’ll fit right in! In this role you will: • Communicate transparently with excellent interp
Job Source: Thorne and WaitAltitude-Recruitment Limited
Milton Keynes
An excellent Customer Service opportunity to suit someone looking progress their Customer Service career. This role is hybrid, based at the Head Office of a corporate global company in Milton Keynes. You will be required to deliver excellent customer service to all customers, as an 'information and administration provider' providing the highest le
Job Source: Altitude-Recruitment LimitedResponse Personnel Ltd
Milton Keynes
Customer Service Advisor 12-month Temporary contract £12.00 per hour Hours: Monday to Friday: 08.30 - 17.00 Full time onsite. We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes. If you are looking for an opportunity to work for a global brand and provide excellent customer servic
Job Source: Response Personnel LtdThink Specialist Recruitment
Luton
We are excited to be recruiting for one of the UK's leading specialists in their field, our client is looking for a Customer Service Administrator to join their busy orders team on a full-time, permanent basis. The Sales and Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great
Job Source: Think Specialist RecruitmentConnect2Employment
Luton
Job Title: Customer Service Advisor Location: Luton, Bedfordshire Salary: £23,000 Assignment: Permanent Hours: Full time, Monday to Friday, 9:00am-5:00pm, hybrid 2 days from home (After probation) About the role: Connect2Employment are recruiting for an Luton based organisation that are leaders in their field of supply of quality products. You wil
Job Source: Connect2EmploymentMilton Keynes
Customer Service Advisor
12-month Temporary contract
£12.00 per hour
Hours: Monday to Friday: 08.30 - 17.00
Full time onsite.
We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes.
If you are looking for an opportunity to work for a global brand and provide excellent customer service, we would welcome the opportunity to speak with you.
Responsibilities: Customer Service Advisor
Respond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues.
Responding to queries in respect of products and services within the agreed time scales, investigating the queries on the various IT systems used throughout the Company.
Record all queries and action points on the relevant department customer contact system.
Carry out necessary contract administration within service level agreement, ensuring adherence to task specific procedure and process.
Prioritise and organise workload to ensure completed within service level agreement.
Ensure company standard of communication with customers (internal and external) reached on all calls, emails, live chats, text chats and correspondence adhering to targets.
Taking ownership and working within guidelines to resolve customers' and other departments queries on specific contractual matters, including the provision of settlement figures and general account enquiries, with responses verbally, electronically and written as appropriate.
Pass & maintain relevant accreditation/compliance/ knowledge to the desired standard e.g. FCA, DPA, Money Laundering, SAF, ECCD, Code of Conduct, Anti-bribery and corruption.
Skills / Knowledge/Experience: Customer Service Advisor
GCSE or equivalent English Language and Mathematics is preferable.
Previous customer service experience, preferably within the finance industry.
Effective telephone and negotiation skills in both written and verbal.
Excellent administrative skills.
Keen eye for accuracy and attention to detail.
Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames.
Demonstrate ability to learn and employ finance and credit-control knowledge.
Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives.
Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames.
Response Personnel, an independently owned company and experts in recruitment since 1997.
Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors.
For information on other roles, we have available please call for further details.
Customer Service Advisor jobs in Milton Keynes
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