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Customer Care Coordinator

Chelmsford

Customer Care Coordinator required to join a growing and established new build, new homes organisation. Hours of work will be Monday - Friday, 8.30am - 5.30pm.

Duties:

Breakdown issues reported into specific defects

Produce relevant remedial work instructions

Keep purchasers regularly updated regarding the progress of individual issues

Deal with all administrative functions as directed by other team members

Liaising with clients on a daily basis booking in technicians and subcontractors in what is a heavily telephone orientated position this person must be able to work under pressure

Benefits:

£28,000 - £35,000 per annum

Parking

25 days holiday plus bank holidays

Life Insurance

Death in service

Pension

Experience required:

Previous new build, new homes customer care experience

Ability to multi-task and remain calm under pressure

Excellent communication skills, both verbal and written

Good eye for detail

Excellent empathy and professionalism but also able to be assertive

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web.

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Customer Care Coordinator jobs in Chelmsford

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