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Pertemps Redditch Commercial
Redditch
Our client is a well know and established business in Redditch who are looking for a Customer Service Administrator on a 12 month fixed term contract ( with possibility for a permanent role for the right candidate) to join their small customer service team. They may be a small team but they look after their huge existing customer base with all ope
Job Source: Pertemps Redditch CommercialJames Recruitment
Nuneaton
Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil
Job Source: James RecruitmentReed
Wolverhampton
Looking to start a new role IMMEDIATELY? REED Business Support are alongside a highly progressive company to support them with a 12-month Fixed Term Contract to join their growing busine ss. The role is a Customer Service Administrator to support their Fleet maintenance team. Duties will include: Dealing with inbound calls to support customers wi
Job Source: ReedTHE RECRUITMENT DUO
Birmingham
Role: Customer Service Administrator Contract: Permanent Salary: £23,000 increasing to £23,500 plus annual bonus after probation Location: Birmingham business park 3 days and home working 2 days We are working on behalf of our client who is seeking an experience Administrator to join their Customer Service department, with back office administratio
Job Source: THE RECRUITMENT DUOMET Recruitment UK Ltd
Wolverhampton
Customer Service Administrator Wolverhampton £25k - £28k Full-time Monday – Friday 9:00am – 5:00pm Are you an experienced customer service administrator? Are you both friendly and professional? Can you work as part of a team and on your own initiative, whilst also meeting deadlines and targets? We are currently recruiting for a Customer Service Adm
Job Source: MET Recruitment UK LtdGTC Recruitment Limited
Halesowen
Customer Service Administrator Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where every interaction matters? I'm looking for someone to join my client as a Customer Service Administrator and be at the forefront of delivering top-notch service to our valued clients. Responsibilities:
Job Source: GTC Recruitment LimitedRandstad Perm Professionals
Halesowen
Overview Job title: Customer Service Administrator Hours are 8.30 am to 5.00 pm Mon-Thurs & Friday 8.30 am - 4.30 pm Temporary role 3-6 months £13.33 Ridgeway, Quinton, Birmingham On site parking Do you excel when it comes to customer service? Have you got experience liaising with various stakeholders and coordinating accordingly? Do you like to ma
Job Source: Randstad Perm ProfessionalsPertemps Tamworth
Glascote
Customer Service Administrator Are you looking for an immediate start full-time position within a fast paced environment? We are looking for an experienced customer service advisor to join a busy Team on a Temp - Perm basis. Working Hours: Monday - Friday 8am -5pm Payrate: £11.44 per hour Responsibilities: Liaising with customers, clients and e
Job Source: Pertemps TamworthSutton Coldfield
Role: Customer Service Administrator
Contract: Permanent
Salary: £28 - 30,000
Location: Sutton Coldfield B73
Benefits: Hybrid working, commission opportunities, free parking, 29 days holiday
We are recruiting for an experienced Project Administrator to join a thriving organisation which prides itself on a providing a 5-star service, which is reflected in their glowing customer reviews. This role is pivotal to the business as you will provide administrative support to the Sales team.
As a Customer Project Administrator you will closely manage projects from start to finish, to ensure customers receive a best-in-class service. You will be responsible for working closely with customers updating them throughout the project stages, engaging with external stakeholders, invoicing and accurately completing administrative tasks.
This role will initially be full time office based in Sutton Coldfield whilst you are training during probation period. Once you have completed your probation period, you will benefit from hybrid working. The core business working hours are 9am until 5.30pm but there could be flexibility on the working hours for the right candidate.
The successful candidate will have a demonstrable work experience in a similar Administration role such as Senior Administrator, Customer Service Administrator, Project Administrator or Finance Administrator. With high levels of attention to detail and a customer focused nature.
Duties:
As a Customer Service Project Administrator you will work closely with customers updating them throughout the project stages to ensure a seamless service
Once the Sales team agrees a contract you will be responsible for contacting the customer to begin the process and confirming the project booking
Liaise with customers to collate relevant paperwork such as customs forms, passport and VISA applications
Create sales invoices in Xero then ensure payments are received at various stages of the project through to completion
Liaise closely with external stakeholders to ensure smooth delivery of the project and working to set deadlines
Update accurately internal CRM system Zoho regularly with updates
Refer customers to third parties for specialist services as required
After project completion engage with customers to gather feedback
Adhoc such with marketing administration such as creating social media content
General administration tasks as required by the business
Skills and experience required:
Proven work history within a similar Senior Administrator, Customer Service Administrator, Project Administrator or Finance Administrator role essential
Experience in using Zoho or Xero desirable
Excellent time management and organisational skills
Excellent communication skills
High levels of attention to detail and numerate
Process driven with the ability to multitask and prioritise
Ability to work collaboratively as part of a small team
Customer focused nature
Benefits:
Hybrid and flexible working options
Commission opportunities
Free parking
29 days holiday
If you have the relevant skills and experience, and actively seeking a new position in Administration to add value to a small yet thriving organisation then please apply today!
Customer Service Administrator jobs in Sutton Coldfield
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