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Birmingham
Multi-skilled agent£22,360BirminghamFull time, Permanent,Fully flexible on background Benefits of joining us as a Customer Service Advisor:* Free on site parking * Pension contribution * Staff preferential rates * Annual holidays Apply for this fantastic opportunity within an established company located just outside Birmingham City Centre with a co
Solihull
Company description A newly established building plastics supplier, serving the whole of the UK. Plastics Hub, your number one stop for all things related to plastic building products. We stock everything from plastic gutter to underground drainage, your specialist supplier of rainwater, underground, roofline and bathroom wall cladding. Join a rap
Dudley
£22000 - £23000/annum
CUSTOMER SERVICE ADVISOR KINGSWINFORD SALARY Up to £23K Position Summary / Purpose An exciting opportunity has arisen within a busy Customer Service Team, which is rapidly growing. We are looking for a self-motivated and driven individual. This role would suit an enthusiastic, self-motivated, extremely organised person who will be responsible for
Birmingham, West Midlands
£22360/annum
Multi-skilled agent £22,360 Birmingham Full time, Permanent, Fully flexible on background Benefits of joining us as a Customer Service Advisor: * Free on site parking * Pension contribution * Staff preferential rates * Annual holidays Apply for this fantastic opportunity within an established company located just outside Birmingham City Centre wi
Kidderminster
£18000 - £21000/annum
Customer Service /Technical Advisor (Flexibility of working remotely) Stourport/Hartlebury Salary £20k A leading supplier of medical equipment in the UK and Ireland, is expanding and require a full time technically minded customer service advisor for their range of products. Reporting to the Operations Director your primary responsibilities will
Wednesbury
Your new company Hays are working with a renowned business in Telford who are looking for a Customer Services Executive on a permanent basis, due to growth. This is an extremely exciting time within the business. Your new role They are currently seeking a highly motivated, customer-focused individual to join the team on a permanent basis. Their cu
West Bromwich
Customer Service Executive Permanent West Bromwich £21,000-£28,000 Benefits Hours: Mon-Fri 8am-5pm Casual dress Company events and exhibitions Company phone Company pension On-site parking Sick pay 20 days annual leave plus Bank Holidays Annual pay review Quarterly bonus Our client, a well-established leading manufacturing company, are seeking a Cu
Solihull
Job Title: Customer Servicing Officer Salary: £21,500 Location: Shirley Hours: 37.5 hours per week, Monday to Friday, 8.30am to 5.00pm (one hour for lunch). There is hybrid working options with at least one day a week to be based in the office. Would you like to be part of a values driven, award-winning business committed to employees wellbeing
Kidderminster
Customer Service /Technical Advisor(Flexibility of working remotely)Stourport/HartleburySalary £20k A leading supplier of medical equipment in the UK and Ireland, is expanding and require a full time technically minded customer service advisor for their range of products.Reporting to the Operations Director your primary responsibilities will be to ensure world class customer service direct to private & public sector customers with full backup support to Field Sales team. You will be positive and hard working and will have previous experience of telephone customer service, preferably with a technical background. An eye for detail and demonstrable experience of Microsoft Excel will be required, previous experience using Microsoft Navision will be a strong advantage. Main Duties and Responsibilities: Interpret instructions and queries arising from telephone calls, emails and fax transmissions from all parties and action according to company guidelines.
Entering all orders onto Microsoft Navision, Printing of Order Confirmations and Packing Lists, checking stock and advising estimated delivery dates.
Enter Sales Quotation onto Microsoft Navision
Data entry and manipulate using Microsoft Excel
Set up and maintain accurate customer records.
Communicate information effectively across the whole team.
Adhere to stated policy and procedures including health and safety.
Establish and maintain effective working relationships with co-workers - UK and Denmark, managers and customers.
Pursue personal development of skills and knowledge necessary for continuing efficient performance including product knowledge.
Attend weekly meeting to discuss and contribute ideas for working practices and daily issues.
First line resolution of customer complaints by accurately analysing the situation to determine best use of resources.
Serve as liaison between the customer and various departments internal and external.
Key Skills and candidate requirements: Ability to work well under a target driven environmentBe self motivated with the ability to communicate well in a strong team environmentBe efficient and organized with a "can-do" attitudeLogical with good numeric and English language skills (minimum of Grade C GCSE)A good eye for detail and accuracyHave a friendly and pleasant personality with the ability to remain professional under difficult circumstancesBe willing to work at and maintain long-lasting business relationships with both internal and external customers.Understand how to uphold the best interests of the company and the customer.Holiday : 25 daysWorking Hours : Monday to Friday 09.00 am to 17.00 pmFlexibility of working remotely!
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