Manager, Security Operations

We are hiring a SOC Manager to lead our Security Operations function in our Dundee hub supporting MSP partners and SaaS environments. This role blends technical leadership, operational ownership, and customer impact, ensuring we deliver scalable, high-quality threat detection and response across a multi-tenant environment.

As Manager of Security Operations you are responsible for supervising SOC analysts and ensuring timely and accurate response to security alerts and incidents. This role focuses on operational execution, team coordination, and continuous improvement of SOC processes. You will work closely with senior leadership to implement best practices and support strategic initiatives.

The role is hybrid requiring 3 days a week in the office.

What You’ll Do

Supervise SOC analysts in day-to-day monitoring and incident response activities

Ensure proper documentation and escalation of security events

Maintain SOC procedures and ensure consistent execution

Collaborate with other teams to support investigations and remediation efforts

Monitor SOC performance and contribute to reporting

Assist in on-boarding and training of new analysts

Support automation and process improvement initiatives

Improve detection quality while reducing noise

Enhance customer trust and retention through strong incident handling

What You’ll Bring

Excellent track record in cybersecurity or IT operations and solid experience leading and motivating teams

Strong experience in MSP, MSSP, or SaaS environments

Considerable experience in SOC environments and incident response

Deep understanding of SIEM, EDR, endpoint security, and cloud environments

Proven ability to manage 24/7 operations and high-volume alert environments

Ability to bridge technical detail and business impact

Leadership and stakeholder management (internal + external)

Strong operational mindset (metrics, SLAs, service delivery) coupled with excellent organizational and communication skills

Certifications such as SEC+, GCIA, or GCIH are beneficial

Purple Perks

Medical, dental and vision coverage

Generous PTO and observed holidays

2 Paid Volunteer Days per year

Employee Stock Purchase Program

Fundraising opportunities as part of our giving program

N-ablite Learning – custom learning experience as part of our investment in you

The Way We Work – our hybrid working model based on trust and flexibility

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