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Michael Page Technology
Glasgow
Are you an experienced 2nd Line Application Support Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on…. Client Details A well respected Technology Business. Description You will be reporting to the Application Support Manager, and working colla
Job Source: Michael Page TechnologyHudson Shribman
South East
IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, inclu
Job Source: Hudson ShribmanErnest Gordon Recruitment
Kilmarnock
Graduate 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a graduate 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progres
Job Source: Ernest Gordon RecruitmentErnest Gordon Recruitment Limited
Kilmarnock
Graduate 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a graduate 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progres
Job Source: Ernest Gordon Recruitment LimitedErnest Gordon Recruitment Limited
Kilmarnock
Junior 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a Junior 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progression
Job Source: Ernest Gordon Recruitment LimitedNine Twenty
Glasgow
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: * To provide high quality second line
Job Source: Nine TwentyReed
Glasgow
The role – IT Graduate - Systems Engineer The salary - £24k (eventually rising upon passing probation dates) The location – Glasgow There is a requirement to be on-site for this role. I’m working with a fantastic organisation who are continuing to grow on their digital journey and are looking to add a graduate IT Systems Analyst to their team, p
Job Source: ReedLorien
Glasgow
3rd Line Support Engineer - Glasgow Hybrid - To 52k Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Support Engineer to join their Support team as they grow into the new year. If you have a strong technical support background, as well as a passion for all things third line, then thi
Job Source: LorienGlasgow
Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in resolving and escalating issues, whilst working within company SLAs and delivering high quality service at all times? If so please read on….
Client Details
A highly respected Technology business.
Description
You will be reporting to the Application Support Manager and working collaboratively within the service team providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum (inclusive of on call allowance) depending on experience with a host of further benefits including Hybrid working (3 days in office / 2 days at home), Career Development and a Health Care Cash Plan and much more!
If this sounds interesting to you, please read on…..
What you will bring to the role:
Service Desk experience would be extremely advantageous.
Supporting with the triage and escalation of issues.
Exposure to taking and handling of inbound calls.
Handling of tickets ensuring they are kept up to date at all times.
Out of hours calls to support both overnight and weekends as and when required to customers (rota based).
Profile
The Successful Applicant:
This is a great role for someone from a Service Desk or IT Support background looking to take their next step and learn a whole host of new skills:
Service Desk exposure would be highly advantageous.
Excellent communication and teamwork skills.
Adaptable to fast paced and ever-changing environments.
Have the ability to work collaboratively within the Application Support team.
Experience with BI tools, Jira, Zendesk and Supplier Management would all be a strong advantage.
A Full UK Driving Licence with access to a vehicle.
Job Offer
What's on offer:
Competitive Salary of up to £40,000 including on call allowance DOE.
Excellent working environment with lots of on-the-job learning.
Health Cash Plan.
Hybrid Working - 3 days on site.
Career Development.
AND MUCH MORE!!
Please note - this role requires a Full UK Driving Licence for occasional Client site visits.
If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long.
Application Support Engineer - 1st Line jobs in Glasgow
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