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Membership Bespoke
London
Job Description Head of Membership Trade Association 2 Days Office Central London, 3 Days Home Basic Salary £70,000 plus benefits 28 days holiday plus Bank Holiday, 10% of salary contributed towards pension fund, Employee Assistance Programme Package. Permanent, Full Time Our client an established and highly reputable trade association who has
Job Source: Membership BespokeTroika Recruitment
London
Job Description The Company Situated in the heart of West London, our client is an exclusive private members’ club renowned for its rich heritage and vibrant community. With a rich history, the club has evolved into a modern sanctuary that embraces traditional British charm while offering contemporary amenities. Under new ownership, our client
Job Source: Troika RecruitmentOffice Angels
London
Office Angels West End are seeking a dynamic and proactive Membership Administrator to join a prestigious professional private Doctors Membership organisation based in London. This is a key administrative role where you will work closely with the Membership and Events Manager, as well as other members of the organisation, to oversee all aspects of
Job Source: Office AngelsOffice Angels
London
Office Angels West End are seeking a dynamic and proactive Membership Administrator to join a prestigious professional private Doctors Membership organisation based in London. This is a key administrative role where you will work closely with the Membership and Events Manager, as well as other members of the organisation, to oversee all aspects of
Job Source: Office AngelsHandle Recruitment
London
Job Description Membership Administrator - Professional Membership Are you ready to take the reins of membership administration and drive the success of a professional membership body? We're seeking a charismatic and confident Membership Administrator to join their team in London, 3 days in and 2 days remote. Initially a 3 month temp contract wi
Job Source: Handle RecruitmentHandle Recruitment
London, England, United Kingdom
Membership Administrator - Professional Membership Are you ready to take the reins of membership administration and drive the success of a professional membership body? We're seeking a charismatic and confident Membership Administrator to join their team in London, 3 days in and 2 days remote. Initially a 3 month temp contract with the possibility
Job Source: Handle RecruitmentTechnology Pages Ltd T/A Career Poster
GB
Exciting Opportunity: Membership Manager Join Our Dynamic Legal Support Membership Team! Are you passionate about making a tangible impact in the small business community? Do you thrive in roles that challenge you to grow, innovate, and lead? If youre an ambitious, high-achiever who loves to be recognised for your accomplishments, we have the perf
Job Source: Technology Pages Ltd T/A Career PosterBurton Bolton & Rose Recruitment Services Limited
Borehamwood
Membership Officer Elstree, Hertfordshire £26,000 + Pension + Parking If you are looking for a varied customer service role then this position as a Membership Officer may well suit you. Some of your duties will include: - Working in a busy Contact Centre and acting as first point of contact for clients - Managing incoming calls and emails in relati
Job Source: Burton Bolton & Rose Recruitment Services LimitedLondon Area, United Kingdom
The Company
Situated in the heart of West London, our client is an exclusive private members’ club renowned for its rich heritage and vibrant community. With a rich history, the club has evolved into a modern sanctuary that embraces traditional British charm while offering contemporary amenities. Under new ownership, our client is undergoing a thrilling transformation, poised to become one of London’s premier lifestyle destinations. With a focus on redefining luxury and curating unforgettable experiences, the club is committed to creating a dynamic space where members can fully immerse themselves in a convergent lifestyle. Join our client on this exciting journey as they embark on a new era of sophistication, innovation, and unparalleled hospitality.
The Role
As the Head of Membership at our client's prestigious club, you'll play a pivotal role in shaping its future by driving member acquisition, retention, and engagement strategies. With a focus on delivering exceptional service and personalized experiences, you'll be responsible for developing and implementing innovative initiatives that align with the club's brand ethos and USPs. Your key responsibilities will include:
Developing a comprehensive business plan to acquire and retain members, meeting monthly, quarterly, and annual targets.
Cultivating strategic brand partnerships to enhance the membership proposition and engage the local creative community.
Nurturing relationships with existing members through proactive outreach and personalized engagement initiatives.
Analysing the current membership base to identify retention drivers and deliver innovative member experiences.
Designing and executing an engaging calendar of member programming that fosters community and adds value to memberships.
Championing the implementation of a new CRM system (PeopleVine) and refining processes to optimize member interactions.
Establishing and maintaining community relationships, staying abreast of industry developments and competitor offerings.
Developing detailed personas to guide the acquisition process and implementing an ambassadors program to drive membership growth.
Collaborating closely with senior management and stakeholders to achieve financial targets and ensure operational excellence.
The Candidate
The ideal candidate for this role will possess a blend of strategic vision, leadership acumen, and a passion for delivering exceptional member experiences.
Key qualifications and attributes include:
Proven experience in membership acquisition and retention within the hospitality or private members’ club sector.
Strong strategic thinking and business planning skills, with a track record of achieving revenue targets.
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
A customer-centric mindset, with a focus on delivering personalized service and fostering member loyalty.
Experience implementing CRM systems and leveraging data insights to drive decision-making.
A collaborative and inclusive leadership style, with the ability to inspire and motivate teams.
Familiarity with financial management, including budgeting, P&L analysis, and revenue optimization.
A proactive and adaptable approach, with the ability to thrive in a dynamic and evolving environment.
A commitment to upholding the values and ethos of our client's club, fostering a culture of excellence and innovation.
If you are a dynamic and visionary leader with a passion for creating unforgettable experiences and driving membership growth, we invite you to join us on this exciting journey to redefine luxury hospitality in one of London's iconic neighbourhoods.
Head of Membership jobs in London Area, United Kingdom
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