Data Centre Shift Leader

Data Centre Shift Leader - Harlow

My client is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.

Role Summary & Responsibilities

Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff

Work with management to ensure training plans are in place and implemented

Maintain the image, appearance and professional standing of the technical team at all times

Supervision of technical M&E shift team and senior technical representative out of hours.

Act as point of contact for technical service delivery

Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to TSM

Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board

Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card

Act as Authorised Person for control of work

Permit to Work System

Carry out electrical switching operations on systems within Change Control Process and authorisation limits to agreed switching programmes

Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised

Ensure compliance to client and health and safety processes and procedures at all times for all work carried out by staff and sub-contractors

Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required

Adherence to business processes and procedures with correct financial approvals.

Ensure appropriate budgetary control is exercised on all spend (parts, tools, instruments, training, PPE)

Provide a weekly performance report on workload status using maintenance management system (Real Suite)

Submit monthly status to TSM as contribution to the client monthly report to include any problem areasExperience & Skills Required:

Essential

HVAP

City & Guilds Electrical Competency Parts 1 & 2 or equivalent

Good building services knowledge

Critical Environment Experience

Good Customer relationship skills

Working knowledge of "Permit to work" systems

Understand an...