STAIRs (SAR/FOI) Assistant

Our client, based in Derbyshire, is currently recruiting for a STAIRs Assistant on a 3-month temporary contract leading to a 9-month fixed term contract. The role is available on a 12-month FTC for candidates with increased notice periods.

The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience for this position.

The ideal candidate will have experience working with and have knowledge of STAIRs, as well as experience within social housing, local government or another regulated environment.

Duties will include (but are not limited to):

Support the maintenance and development of the Group’s STAIRs publication scheme and published information library

Act as the first point of contact for incoming STAIRs requests, ensuring requests are accurately logged, acknowledged and tracked

Maintain the STAIRs request register and supporting records, ensuring complete and accurate audit trails are retained

Coordinate information gathering activities with service teams across the Group to support timely responses to tenant requests

Assist in reviewing information gathered for completeness, quality and suitability prior to disclosure

Skills and Experience required:

Experience required in Social Housing

Knowledge of STAIRs or the Freedom of Information Act 2000

Experience of managing information requests, complaints or correspondence

Rewards and Benefits:

Hybrid working

Flexible working days

Working hours:

37 hours per week

Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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