Document Controller

Criterion Capital is seeking a Document Controller to support our construction division by managing and maintaining robust internal document control systems across our projects.

About the Role

This role is responsible for ensuring that all project documentation and drawings are accurately controlled, up to date, and distributed in line with the Project Management Plan (PMP). You will act as Criterion Capital’s central point of contact for all document and drawing control matters, supporting both office and site-based teams, while managing the workflow and performance of Virtual Assistants assisting the department.

Responsibilities

• Managing and maintaining the central document management system, ensuring all records are accurate, current, and correctly filed
• Controlling document and drawing distribution in accordance with project procedures and the PMP
• Reviewing and implementing document management protocols across projects
• Archiving historical and superseded documentation in line with company standards
• Producing and circulating weekly reports on document activity and status
• Completing, maintaining, and monitoring project records and registers
• Ensuring proper tracking and retention of all issued and received documentation
• Visiting site to support project teams with the effective use of document control systems
• Supervising and coordinating a team of Virtual Assistants to ensure efficient document processing and administrative support
• Delegating and monitoring tasks across the Virtual Assistant team to maintain accuracy, consistency, and timely delivery of work

Qualifications

To be successful in this role, you will bring:

• Proven experience in a Document Controller role within the construction industry
• Strong proficiency in Microsoft Office and Procore
• Experience managing or coordinating administrative support teams or Virtual Assistants is desirable
• Excellent organisational skills with exceptional attention to detail and accuracy
• Clear and professional communication skills when liaising with Clients, Consultants, internal teams, and the supply chain
• Confidence in leading meetings to review and manage project information
• The ability to work effectively under tight deadlines
• A proactive, flexible approach with the ability to manage multiple priorities

The capability to work both independently and as part of a collaborative team