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Kinetic Office Recruitment
Gainsborough
Advisor Support Administrator - minimum 12 month contractKirton in Lindsey - Hybrid working availableUp to £25,000 Depending on experience Overview: Our friendly, successful, and professional financial services client is looking to recruit an Administrator to cover a period of maternity leave in their team. The role will be to support the Adviser T
Job Source: Kinetic Office RecruitmentIMH Recruitment
Wath upon Dearne
IMH Recruitment have a fantastic opportunity for experienced Customer Service Advisors to join our reputable client based in Wath Upon Dearne. Our client is a manufacturing and distribution retailer in Rotherham, who have a wide reach with offices based throughout the UK. Duties and Responsibilities: * Providing first point of contact resolution
Job Source: IMH RecruitmentCountrywide HQ
Sheffield
Job Description Location – Sheffield, S1 4QGDays & Hours – Mon – Fri, 8:45am – 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am – 1pmEmployment Type – Full-time, permanent - Salary: £23,600 The Connells Group has recently acquired Countrywide securing our place as the UK’s largest property services group, trading locally under our Ashby Lowery b
Job Source: Countrywide HQAon
Sheffield
Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required) Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting
Job Source: AonHS Direct
Sheffield
Customer Relationship AdvisorLocation: Hybrid (Split between home and our Meadowhall Office) Hours: Full time Package: Westfield Health cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee perks Are you looking for a career rather than just a job? Do you want to join a winning team that always smash their targ
Job Source: HS DirectEco-Power Recruitment
Doncaster
Maternity Cover Role 9-12 Months Doncaster Monday to Friday Salary £23.5K An exciting role has become available for maternity to cover, starting as soon as possible. You will have previous experience working in a customer service or complaints role, have excellent customer care and a proven background of dealing with customers' issues from sta
Job Source: Eco-Power RecruitmentWebhelp
Rotherham
Job Advert Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Experience the power of a game-changing career Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Service Advisor with a passion for prem
Job Source: WebhelpWebhelp
Rotherham, ENG, United Kingdom
Job Advert Experience the power of a game-changing career Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Service Advisor with a passion for premium cars to join Concentrix in our Dearne Valley office. We’re a global technology and services leader that powers the b
Job Source: WebhelpDoncaster
We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team. As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter. Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
The position is offered on a 6 month FTC, with a view to make permanent.
About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on great quality sofas since 1969.
We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.
Are you ready to make yourself at DFS?
What you'll be doing Receive incoming queries from customers over email, telephone, live chat and make outgoing calls, resolving customer issues in a timely, effective, and polite manner.
Treat all customers fairly and with empathy, taking responsibility and finding resolutions to their issues, aiming for a first-time fix.
Taking time to fully understand the query and finding the most appropriate course of action.
Building rapport with customers and managing their expectations in line with company procedures andSLAs.
Work cross functionally with internal departments, where required to ensure the best resolution.
Keep up-to-date with and follow Central Customer Support team processes and procedures.
Deliver a world class customer experience on each and every interaction.
Opportunity to up-skill to working in different areas of customer support to support customer demand.
The role is for you if... You can provide an exceptional level of customer service.
Ability to professionally manage customer issues effectively and through to completion
You have excellent attention to detail and are able to follow process’ (internal/regulatory)
You have a positive attitude, are a problem solver and enjoy working in a team
You are a brand ambassador and are able to work in line with our values, Think Customer, Aim High, Be Real
Great communication skills (verbal and written) with a friendly and personable approach and excellent telephone manner
Computer literate
Strong skills in written English and punctuation as you will be communicating with our customers via live chat and email
Previous customer service experience preferred, but not essential
DFS Benefits Progression and Development opportunities to grow your skills
A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell)
Generous holiday allowance – the time you need to rest and relax and the longer you’re with us, the more time you’ll get! Opportunity to purchase additional holidays each year!
Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member
Access to a range of high street & online discounts from: Sainsbury’s, ASOS, Currys PC World, IKEA, John Lewis and more.
Discounted Gym and Cinema memberships to help you unwind
Group Pension Scheme
Group Sharesave Scheme
Life Assurance & Company Sick Pay
Full comprehensive training
Paid days to volunteer each year
Any offer is subject to references & DBS Checks
Customer Support Advisor jobs in Doncaster
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