Operations Supervisor - Terminal

Operations Supervisor

Southampton, UK

Full-Time

Salary: £38,821.82 per annum

Hours: Monday to Friday, 1:30pm - 10:00pm

We are working in partnership with a leading global logistics and terminal operations business to recruit a Terminal Operations Supervisor for their Southampton operation. This is an excellent opportunity for an experienced supervisor or aspiring operational leader to join a fast-paced port environment, overseeing day-to-day terminal activities while ensuring the highest standards of safety, efficiency, and customer service.

The Role

As Terminal Operations Supervisor, you will support the Operations Manager in delivering safe, effective, and efficient terminal operations. You will be responsible for supervising terminal teams, coordinating labour and equipment resources, maintaining operational performance, and ensuring compliance with all safety and quality procedures.

You will play a key role in driving operational excellence, supporting workforce development, and ensuring customer service standards and KPIs are consistently achieved.

Key Responsibilities Supervise daily terminal operations to ensure activities are completed safely, efficiently, and in line with customer requirements and service level agreements

Lead and coordinate terminal operatives, allocating tasks and monitoring performance across operational areas

Conduct safety briefings, equipment checks, and ensure compliance with PPE, operational procedures, and site safety standards

Support the delivery of cargo handling operations while maintaining quality standards and minimising damage incidents

Assist with labour planning and resource allocation to optimise operational performance and control costs

Monitor KPIs and operational performance, identifying opportunities for improvement and efficiency gains

Complete operational administration including attendance monitoring, invoice processing, holiday approvals, and return-to-work procedures

Support onboarding, training, and development of new and existing team members

Conduct preliminary investigations into accidents, incidents, and operational issues, ensuring accurate reporting and follow-up actions

Promote a strong safety-first culture and ensure compliance with c...