Ocean Export Manager

Job Title: Ocean Export Manager

Location: East London

Salary: Competitive, depending on experience

Start Date: ASAP

Working Pattern: Office:based, Monday to Friday

About The Role

Our client, a well:established and growing freight forwarding organisation, is seeking an experienced Ocean Export Manager to lead the operational function within its specialist recyclables division.

This is an excellent opportunity to join a business that forms part of a larger, expanding logistics group, providing global transport solutions across air, sea and road freight. The position plays a pivotal role within a successful niche division that has ambitious plans for continued growth and expansion into new markets.

What Youll Do

Initially, you will work closely with senior leadership to develop a thorough understanding of the operation, its customers, suppliers and the specialist recyclables market. Following this initial handover period, you will assume full ownership of the operational function, working with a high degree of autonomy.

Your Responsibilities Will Include

• Taking full ownership of the ocean export operation within the recyclables division.
• Ensuring the smooth and efficient day:to:day running of the department.
• Managing, mentoring and developing a team of five employees.
• Acting as the first point of escalation for operational and customer queries.
• Supporting and guiding the team through complex operational challenges.
• Monitoring team performance and identifying training and development requirements.
• Driving process improvements and implementing greater efficiencies across the department.
• Working closely with commercial colleagues to improve file profitability and support continued business growth.
• Ensuring strong communication and cohesion between the operational and commercial teams.
• Managing holiday approvals, workloads and team morale.
• Supporting credit control to help ensure customer accounts remain up to date.
• Monitoring supplier and customer queries and ensuring they are resolved promptly and professionally.
• Embedding a culture of ownership, accountability and continuous improvement.

What You Need

• Strong operational experience within ocean export freight forwarding is essential.
• Previous management, supervisory or team leadership experience.
• The ability to take full ownership of an operational department and work autonomously.
• Experience within recyclables or another specialist freight sector would be advantageous.
• A proactive, solutions:focused approach with a passion for continuous improvement.
• Strong commercial awareness and an understanding of file profitability.
• Excellent leadership, problem:solving and organisational skills.
• A confident communication style, with the ability to work effectively with customers, suppliers, colleagues and senior management.
• The ability to successfully manage change while maintaining strong team engagement.

Why Youll Love This Role

• Competitive salary, depending on experience.
• Annual discretionary bonus.
• 3 employer pension contribution.
• 20 days annual leave, increasing to 25 days with service.