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PureKat Consultancy

South Cambridgeshire / Global

IT Analyst

Job Description

Salary: £40,000 - 40,000 per year

Requirements:

  • A Bachelors degree in Information Technology, Computer Science, Information Systems or a related discipline
  • Proven experience in IT infrastructure and application support
  • Strong experience with Microsoft Windows Server administration
  • Experience with Active Directory, Group Policy, Microsoft 365 and Entra ID
  • Experience with VMware and/or Hyper-V virtualisation
  • Good knowledge of TCP/IP networking, DNS, DHCP, VPN, VLANs and firewall technologies
  • Experience with backup, storage and endpoint management solutions
  • Experience working within a pharmaceutical, biotechnology, medical device or similarly regulated environment would be highly desirable
  • An understanding of GxP, GMP, GAMP 5, Annex 11 and 21 CFR Part 11 would be advantageous
  • Strong understanding of IT service management and ITIL principles
  • Excellent analytical and troubleshooting skills
  • A proactive approach to problem solving and continuous improvement

Responsibilities:

  • Administer and maintain servers
  • Manage backups
  • Support Microsoft 365 and Active Directory
  • Manage application configuration
  • Troubleshoot application issues
  • Manage incidents, service requests, problems and changes in line with ITIL principles
  • Maintain SLA performance
  • Maintain accurate IT asset and configuration records
  • Ensure incidents and changes are fully documented and appropriately managed
  • Provide a professional and customer-focused IT support service across the site
  • Support validated and regulated computer systems throughout their lifecycle
  • Participate in user requirements gathering, risk assessments, validation planning and test execution
  • Maintain documentation
  • Support internal and external audits and regulatory inspections
  • Ensure data integrity, system security and compliance requirements are maintainedParticipate in infrastructure upgrades, cloud migrations, cybersecurity initiatives and application deploymentsAssist with IT budgeting, procurement, licensing and contract renewals

Technologies:

  • Active Directory
  • Cloud
  • Firewall
  • Hyper-V
  • Support
  • ITIL
  • Microsoft 365
  • Security
  • TCP/IP
  • VPN
  • VMware
  • Windows
  • Office 365

More:

We are recruiting for an experienced IT Analyst to join our IT team at a busy manufacturing site in Haverhill. This is a full-time position based in Haverhill, Suffolk, with hours of 9:00am to 5:30pm and 36 hours per week. The salary is £40,000 per annum. Interviews will take place in Haverhill, Suffolk.

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