Assistant Manager

Overview

NRG GYMS is looking for an NRGetic, ambitious, highly motivated Assistant Manager to join our team. Position overview: As the Assistant Gym Manager, you will be a bright and enthusiastic individual with good communication skills who strives to provide the best customer experience. You will support the Gym Manager in achieving goals, assist with staff management and customer service, and ensure the cleanliness and functionality of the gym environment. If you have a passion for fitness, excellent organisational skills, and a strong desire to contribute to the success of our gym, we encourage you to apply.

Our 24-hour modern facilities feature life fitness and Hammer Strength equipment, Olympic lifting platforms, dedicated functional training zones, female-only zones, and world-leading cardio equipment.

Responsibilities

Customer Service

• Greet and engage with members, providing a welcoming and positive atmosphere.
• Assist in resolving member inquiries, concerns, and feedback promptly and professionally.
• Foster a supportive and inclusive community for gym members.

Staff Management

• Collaborate with the Gym Manager to supervise and motivate gym staff, including trainers, front desk personnel, and cleaning staff.
• Assist with recruitment, training, scheduling, and performance evaluations of staff members.
• Ensure that all staff members adhere to gym policies, procedures, and standards.

Operational Excellence

• Contribute to the implementation of operational policies and procedures.
• Monitor the maintenance and functionality of gym equipment; address issues promptly.
• Ensure gym cleanliness and organisation, including equipment sanitisation and facility upkeep.

Sales and Marketing Support

• Aid in promoting gym memberships, special programmes, and events.
• Collaborate with the team to execute strategies for attracting new members and retaining existing ones using social media and outreach marketing.
• Track and manage gym expenses, inventory, and supplies.
• Support the Gym Manager in achieving financial goals through budget management and revenue generation.

Fitness Programmes and Events

• Assist in planning, organising, and executing fitness classes, workshops, and events.
• Collaborate with trainers to create engaging and effective fitness programmes for members.

Safety and Compliance

• Ensure compliance with safety protocols, emergency procedures, and health regulations.
• Help maintain accurate member records, waivers, and health information.

Qualifications

• Previous experience in the fitness industry or a similar role is preferred.
• Strong communication and interpersonal skills to interact effectively with staff and members.
• Leadership abilities and the capacity to motivate and manage a team.
• Excellent organisational skills to manage tasks, schedules, and facility upkeep.
• Proficiency in using software and systems for managing schedules, memberships, and reports.
• NRGetic and driven to be a success; love to meet and exceed expectations; enjoy being hands on; focus on delivering every time; passion for health, fitness, and promoting a healthy lifestyle.
• Benefits include a free gym membership and a positive team environment; opportunities for leadership career progression within a fast-growing company.

If you are excited about contributing to the success of NRG gym and helping individuals achieve their fitness goals, apply for the position of Assistant Gym Manager.

Job Type: Full-time

Location: Manchester, England, United Kingdom

Job Details

Industries: Wellness and Fitness Services