Technical Engineer

Job Title: German-Speaking Technical Engineer

Location: Lewes, East Sussex, UK, with regular travel to Wuppertal and customer sites across Germany

Salary: £55,000–£65,000 DOE

Working Pattern:UK-based, predominantly onsite in Lewes; regular overseas travel and occasional night work

TPA Recruit is supporting an established international manufacturer of passenger information systems in the appointment of a German-Speaking Technical Engineer.

This UK-based role will provide technical support to the company’s German subsidiary, customers and integration partners. It combines customer-facing technical support, hardware and software troubleshooting, system integration, project delivery, installation, training and regular travel to Germany.

The successful German-Speaking Technical Engineer will work closely with technical, sales, development and production teams in the UK and Germany. You will manage several projects at once, resolve technical issues, support vehicle-based systems and help customers implement reliable solutions.

Key Responsibilities

* Provide first-line technical support in fluent German and English by telephone, email and onsite visits.

* Diagnose and resolve hardware, software, networking and system integration issues affecting passenger information equipment.

* Support projects from initial consultation and protocol definition through hardware selection, software implementation, vehicle integration and installation.

* Carry out site evaluations, installations, retrofits and technical investigations at customer and OEM locations in Germany.

* Create databases and media content for onboard equipment and coordinate integration with third-party vehicle systems.

* Deliver technical training to customers, partners and internal teams.

* Produce accurate technical documentation and maintain clear records for future support.

* Work collaboratively with the UK Technical Manager, German Sales Manager and cross-functional colleagues.

* Travel regularly to the German office in Wuppertal and customer sites, with occasional wider international travel and night work.

Essential Experience and Skills

* Fluent German and English, both written and spoken.

* Degree-level qualification or equivalent experience in electronics, software or a related technical discipline.

* Experience providing technical support directly to customers in a hardware, software, electronics or en...