Credit Controller

Credit Controller
Temporary role for a minimum of 6 months
Hybrid role
Derbyshire based

Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on an on-going temporary basis. The role will be temporary for a minimum of 6-months.

This is an excellent opportunity for someone who enjoys building relationships, resolving customer queries and playing a key role in maintaining healthy cash flow. You'll be responsible for managing a portfolio of customer accounts, reducing financial risk and supporting the wider business by ensuring timely collection of outstanding debt.

Key Responsibilities:

• Manage a portfolio of approximately 400 - 500 customer accounts, ensuring outstanding balances are collected in line with agreed payment terms
• Maximise cash collection while maintaining positive customer relationships
• Record all customer interactions accurately using the company's credit management system
• Assess customer creditworthiness and support effective credit risk management
• Monitor customer accounts to identify and minimise the risk of bad debt
• Review customer trading activity and manage accounts that exceed agreed credit limits
• Work closely with Sales and Distribution teams to resolve account issues and support business growth
• Investigate, log and resolve customer account queries in a timely manner
• Reconcile customer accounts where required
• Process customer card payments and monitor daily banking receipts

Person Profile:

• Previous experience within a credit control or accounts receivable environment
• Excellent communication and relationship-building skills
• Strong numerical accuracy and attention to detail
• Good negotiation and problem-solving abilities
• The ability to prioritise workload and meet challenging deadlines
• A proactive and adaptable approach to customer service
• Confidence working with finance systems and Microsoft Office applications

As this role is a temporary position initially, we ask that candidates are available to start immediately or with a short notice period of no more than 1 week. Please apply to find out more information if you are available and have the required credit control experience.

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