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We are seeking an organised and detail-oriented

Accounts Receivable Administrator to join our Finance team in Nottingham. Reporting to the

Accounts Receivable & Credit Manager, you will play a key role in supporting cash flow, maintaining accurate financial records, and ensuring customer accounts are managed effectively.

This is an excellent opportunity for someone with accounts receivable or credit control experience who enjoys building strong relationships, resolving queries, and working within a fast-paced finance environment.

Key Responsibilities

• Manually raise and issue accurate invoices in line with contracts and service agreements.
• Monitor outstanding customer accounts and ensure payments are collected within agreed terms.
• Set up new customer accounts and maintain existing records.
• Chase overdue payments via telephone, email, and written correspondence.
• Investigate and resolve invoice queries and disputes with internal teams and customers.
• Prepare aged debt reports and support debtor balance reporting.
• Contribute to cash flow forecasting through accurate debtor information.
• Reconcile customer accounts and maintain accurate financial data.
• Support finance audit requirements and ensure compliance with company policies and financial regulations.
• Maintain GDPR compliance and confidentiality when handling customer information.

About You

We're looking for someone who has:

• Previous experience within Accounts Receivable, Credit Control, or a similar finance role.
• A strong understanding of accounting principles and financial processes.
• Experience using finance systems such as Sage, Xero, or similar accounting software.
• Strong Microsoft Excel and general IT skills.
• Excellent communication skills with confidence managing payment collection conversations.
• Strong attention to detail and a high level of accuracy.
• Excellent organisation and time management skills.
• A proactive approach to problem-solving and debt management.
• GCSEs (or equivalent) in Maths and English. AAT qualification, or working towards one, would be advantageous.
• Westfield Rewards - Discounts with 1,000+ retailers, restaurants, and travel brands.
• Westfield Health Cash Plan - 24/7 GP access and healthcare cashback.
• Refer a Friend Scheme.
• Enhanced DBS Fully Funded.

Acuity Care is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to a rigorous selection process, including background checks, reference verification, and a Disclosure and Barring Service (DBS) check, to ensure their suitability to work with those in our care. We are an equal opportunities employer and welcome applications from all sections of the community.