Stock Controller

As a Stock Controller, you will be instrumental in maintaining an organised and efficient sales floor, ensuring optimal stock levels, and contributing to a seamless shopping experience. You will also play a key role in supporting and developing your team members.

• Merchandise Management: Efficiently stock and organise merchandise on sales floors, ensuring an appealing, safe, and customer-friendly shopping environment.


• Operational Excellence: Execute a broad range of operational tasks, applying established procedures and problem-solving skills to ensure efficient service delivery and adherence to performance standards.


• Inventory Control: Accurately perform routine inventory tasks, including stocking, replenishment, and cycle counts, while strictly adhering to established procedures.


• Team Development: Provide training and coaching to colleagues on effective inventory management, merchandising best practices, and handling non-routine transactional activities.


• Customer Service: Deliver exceptional customer service, adeptly managing and resolving complex or unique customer inquiries and issues to ensure satisfaction.


• Workflow Coordination: Organise and manage work schedules, coordinate effectively with support services, and delegate short-term tasks to team members to ensure timely completion of objectives.


• Safety & Compliance: Ensure strict compliance with all mandatory safety procedures and protocols, including the proper use of personal protective equipment, to maintain a safe working environment for all.


• Performance & Prioritization: Prioritize and manage workflow effectively to meet quality and timeliness standards, leveraging performance management tools for continuous personal and team improvement. Proven experience and a solid understanding of operational procedures and inventory management systems.


• Ability to provide guidance and support to team members.


• Exceptional organizational and time management skills, with a meticulous attention to detail.


• Excellent communication and interpersonal skills, coupled with a strong customer service orientation.


• A strong commitment to safety, compliance, and maintaining a high-quality work environment.


• Demonstrated ability to prioritize tasks and work efficiently in a dynamic retail environment.