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Cloud Decisions
Stratford-Upon-Avon
Join Growing Team as a 1st / 2nd Line Support Engineer! Are you passionate about technology, customer service, and being part of a dynamic team? Were thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently become its own standalone entity. Hybrid Work
Job Source: Cloud DecisionsJonathan Lee Recruitment
Solihull
Manufacturing Engineer - Technical Support - 38215 Division: Manufacturing Engineering Contract Position based at: Solihull Rate: - £31.54/hr Ltd Umbrella Position Description: Manufacturing Engineer - Technical Support is required to project manage the planning and implementation of facility solutions for new model introduction within Final Assem
Job Source: Jonathan Lee RecruitmentJSL Solutions Ltd
Warwick
Do you want to build your career with a technology leading automotive company? Do you want to have the benefits of working hybrid, 2 days in a fast-paced, fun and varied environment, and 3 days from home? You will provide industry-leading support to distributors, customers, and end users regarding all aspects of their product range. This will inclu
Job Source: JSL Solutions LtdJSL Solutions Ltd
Warwick
Do you want to build your career with a technology leading automotive company? Do you want to have the benefits of working hybrid, 2 days in a fast-paced, fun and varied environment, and 3 days from home? You will provide industry-leading support to distributors, customers, and end users regarding all aspects of their product range. This will inclu
Job Source: JSL Solutions LtdMicrolise
Coventry
Technical Support Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Technical Support Advisor to join our g...
Job Source: MicroliseHamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Coventry
Technical Support Lead - Working for a rapidly growing Coventry based company - £28,000pa plus excellent company benefits! Working Monday - Friday 09.00am - 5.00pm. Responsible for leading the second line Technical Support solution and escalating to third line external support when required. · Using a variety of troubleshooting techniques ensuring
Job Source: Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & MarketingBeTechnology Group Limited
Bromsgrove
IT Technical Engineer - Bromsgrove - £35,000 DOE My client is a leader in the Software field, working with some of the largest companies within the UK providing high level technical/system solutions. They are now looking to expand their technical team with a motivated and experienced individual who has the capability of learning complicated solutio
Job Source: BeTechnology Group LimitedApex Resource Management
Warwick
Automotive Technical Support Advisor Location: Warwick Salary: (To be discussed on application) Permanent Our client is a global organisation with a vision to create a clean and energy-efficient future by delivering innovative and sustainable mobility solutions for the automotive market who are looking for an Automotive Technical Support Advisor t
Job Source: Apex Resource ManagementStratford-upon-Avon, England, United Kingdom
Join Growing Team as a 1st / 2nd Line Support Engineer!
Are you passionate about technology, customer service, and being part of a dynamic team?
We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has recently become its own standalone entity.
Hybrid Work Model : Enjoy the best of both worlds—work from home (Mon/Fri) and collaborate in Stratford Upon Avon office (Tues/Weds/Thurs).
Competitive Salary : £25k - £30k, reflecting your skills and dedication.
Immediate Start: Team are ready to welcome you aboard!
The Organisation:
Journey : Over the past few years, they have expanded their capabilities, leveraging expertise as a Microsoft Partner and MSP. Now, as an independent business poised for even greater growth.
Tech Leadership : Technical Director brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success.
The Role:
As a 1st / 2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing:
First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience.
Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently.
Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued and supported. Experience of supporting 20-200 size SMB’s.
Tech Stack : You’ll work with technologies like Microsoft 365, Intune, Active Directory, Azure, and various infrastructure/networking components. Experience of some M365 support is a must, the rest can be taught.
MSP Environment : If you have an MSP background, fantastic! But, also open to strong candidates who have worked directly for an end-business yet keen to thrive in a fast-paced, managed service environment.
If you are an experienced Service Desk Engineer (1st/2nd line) looking to embrace a new role that will take your career to the next level, then this role is worth considering.
Please do click ‘apply’ now.
Get in touch with Kerry Foreman - 07495306696 | [email protected] | Kerry Foreman | LinkedIn
Technical Support Engineer jobs in Stratford-upon-Avon, England, United Kingdom
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