IT Support Analyst - Fully Remote

IT Support Analyst – Fully Remote🏠 Location: Fully Remote – UK Based💷 Salary: £28,000–£36,000, depending on experience📅 Hours: Monday–FridayThe OpportunityFindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst.This is an excellent opportunity to join a supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively.Key Responsibilities• Provide first-line technical support to users by telephone, email and remote-access tools• Log, manage and update support tickets accurately• Set up user accounts, devices and system access• Support Microsoft 365 applications and Windows environments• Escalate more complex technical problems when required• Maintain clear records of incidents, solutions and system updates• Deliver a professional and helpful service to usersSkills & Experience• Good knowledge of Microsoft 365 and Windows operating systems• Confident troubleshooting common hardware and software issues• Strong communication and problem-solving skills• Ability to explain technical information clearly• Organised approach with good attention to detail• Comfortable managing multiple support requests• Able to work independently in a fully remote environmentWhat’s on Offer• Salary of £28,000–£36,000, depending on experience• Fully remote working• Consistent Monday–Friday hours• Supportive and collaborative technical team• Ongoing training and professional development• Opportunity to progress within a growing organisationThe closing date for applications is 21/09/2026. Applications will only be reviewed once the closing date has passed.