Technical Hub Coordinator

Technical Hub Coordinator

Location: Loughborough, LE11 5TW

Salary: £30,000 - £35,000 per annum, DOE + Excellent Benefits!

Contract: Full time, Permanent

PermaRock Products Ltd, part of Sustainable Investments Ltd, is a leading nationwide manufacturer and supplier of external wall insulation and render systems for the new build, refurbishment and decarbonisation sectors.

Our systems are developed to meet the latest Building Regulations and are suitable for a wide range of construction types and building heights.

We pride ourselves not only on the technical excellence of our products, but also on the high calibre of technical support we provide to our customers and partners.

We are looking for a Technical Hub Coordinator to join our Technical Department and play a key role in supporting the Technical Hub Team.

This is a varied role combining technical administration, CAD drawing, technical documentation and customer support.

You will help prepare, coordinate and manage technical information including project specifications, U-Value calculations, technical submittals, system details and technical data.

You'll work closely with colleagues across the business, as well as clients, contractors and other external stakeholders, helping to ensure technical information is delivered accurately, consistently and on time.

What you'll be doing

Your responsibilities will include:

Preparing technical documentation, including CAD drawings, specifications, U-Value calculations, technical data sheets and other technical documents.

Preparing and issuing standard and bespoke system detail drawings using AutoCAD.

Preparing and issuing project-specific U-Value calculations using JPA software.

Preparing and issuing PermaRock system specifications following relevant training.

Maintaining and updating internal technical databases, product registers and system documentation.

Supporting the preparation of project-specific technical data and submittals for clients and specifiers.

Mentoring and developing the Technical Assistant, particularly in reading drawings, compiling details and responding to technical queries.

Supporting clients and customers by telephone and video conference with technical queries.

Liaising with internal teams including Sales, Technical S...