Archiving Manager

We are looking for a full-time Archiving Manager to join our Southampton office to supervise the Archives team ensuring all physical papers, files, deeds and Wills are archived in accordance with the archiving process.

We support hybrid working and flexible office attendance, according to business need.

Key Responsibilities Ensure new files, deeds and wills are processed by the team, including the facilities teams in each office, on all systems and ensure data is updated accordingly

Ensure the team deal with requests and queries which arrive in the Archives inbox, including external requests and queries

Ensuring that requested files are located and provided to fee earners in a timely manner

Dealing with all archive requests and queries to cover team holiday/sickness, as required

Handling escalations from team members to find a resolution

Checking gone for good/packets and files have been processed correctly on the database and perming out the barcodes from the storage company

Investigating and rectifying any inconsistencies or errors which come to light to avoid issues in the future

Auditing of papers, files, deeds and wills in relation to historic mergers

Support the team in dealing with ongoing legacy projects

Liaising with key stakeholders across different teams and office locations to support accurate archiving of information

Prepare and provide comprehensive archiving reports, as requested

To ensure compliance with the firm's Archiving Policy processes

Reconciliation of storage invoicing with agreed contract rate with storage company

Providing training to team members on systems and processes

Provide archive training to staff members across the firm to assist them in underst...