Blue Alliance
GB / Global
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GB / Global
Path Forward IT, a Blue Alliance company, seeks a Support Engineer I to provide technical assistance by phone or ticketing system, with onsite support as needed for healthcare clients. You will follow documented procedures, monitor ticket queues, and maintain SLAs.
This role involves documenting work in IT Glue, building client rapport during onsite visits, and traveling 50-75% as required while collaborating with a national MSP network to deliver reliable, patient-centered IT services.
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