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Reed
Haverhill
Are you an excellent communicator with a passion for building relationships? Are you looking for an opportunity that will allow you to put the Customer First in everything you do? If so, we have the perfect opportunity for you! Job Title: Complaints Handler Company: AXA Retail Location: Haverhill Contract Type: Full time, 37.5 hours per week.
Job Source: ReedCrem Recruitment
Haverhill
CREM Recruitment is delighted to be partnering with a large local employer who is looking to employ a Material Handler. The Material Handler role is a Temporary to Permanent Opportunity with an opportunity to grow your existing skillset. Some of the duties include: · Moving raw material to the production line from stores. · Ensuring material is del
Job Source: Crem RecruitmentJohn Williams Recruitment
Bishops Stortford
John Williams have partnered with a third-party administrator working on behalf of insurers and brokers. They provide a professional and bespoke service for their customers. They are seeking an experienced Motor Claims Handler to join their team is Essex. As the Motor Claims Handler, you will have a good working knowledge of Underwriters terms an
Job Source: John Williams RecruitmentReed
Haverhill
Motor Claims HandlerFull Time, Permanent (35 Hours Per Week, Monday to Friday, 9am-5pm)Hybrid/Haverhill (A minimum of 40% office based)Salary £21840 About the role: We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate abou
Job Source: ReedWPR
Great Notley
WPR has been exclusively retained by an Insurance Broker based in Braintree to help them grow their team. This growing, independent, and well-capitalised business are led by a well-known insurance professional with an excellent reputation across the UK insurance industry. This role, an Insurance Account Handler, is a newly-created role following a
Job Source: WPRReed
Haverhill
Motor Claims HandlerFull Time, Permanent (35 Hours Per Week, Monday to Friday, 9am-5pm)Hybrid/Haverhill (A minimum of 40% office based)Salary £21840 About the role: We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate abou
Job Source: ReedDay Webster
Bishop's Stortford
John Williams have partnered with a third-party administrator working on behalf of insurers and brokers.They provide a professional and bespoke service for their customers. They are seeking an experienced Motor Claims Handler to join their team is Essex. As the Motor Claims Handler, you will have a good working knowledge of Underwriters terms and c
Job Source: Day WebsterEmployment Specialist
Bury St. Edmunds
You will be working with major Clients who have wide ranging Commercial Insurance needs. Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler within their commercial Insurance team with the option to work from home/
Job Source: Employment SpecialistHaverhill
Are you an excellent communicator with a passion for building relationships?
Are you looking for an opportunity that will allow you to put the Customer First in everything you do?
If so, we have the perfect opportunity for you!
Job Title: Complaints Handler Company: AXA Retail Location: Haverhill Contract Type: Full time, 37.5 hours per week. Your working hours will be Monday to Friday 9am to 5pm, totalling 35 hours per week. No weekends or bank holidays required! Salary: £23,000 - £25,000 per annum with clear career progression upon reaching training milestones
Working at AXA:
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you’ll be managing complaints through to a fair outcome which is right for both our customers and our business. Building strong relationships is key to our success and you’ll be driving improvements for our customers whilst working in a great team! So, if you have experience in claims or complaints handling within the insurance industry or financial sector and a passion for investigation with a curious mind then this could be for you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week from one of our AXA offices. We’re also happy to consider flexible working arrangements which you can discuss with your Reed Talent Solutions Consultant.
What you’ll be doing:
Act as an ambassador and champion for AXA’s customer values
Ensuring the delivery of excellent customer service by achieving fair and reasonable outcomes for our customer, through effective investigation
Communicating effectively and ensure that all communications sent to the customer are of the required quality and meets the expectations set by both AXA and the regulator
Capture lessons learnt and ensure these are shared with the relevant people
What’s in it for you?
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
Competitive annual salary of £23,000 - £25,000 dependent on experience
Annual company & performance-based bonus
Contributory pension scheme (up to 12% employer contributions)
Life Assurance (up to 10 x annual salary)
25 days annual leave plus Bank Holidays
Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
AXA employee discounts
Gym benefits
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge.
What we’re looking for:
Previous experience within Retail or Commercial Insurance Claims, significant previous complaints experience within insurance or financial services would be advantageous.
An understanding of how to support customers with characteristics of vulnerability during the complaint process
Excellent communication skills
Strong business commercial awareness
Ability to plan, prioritise and achieve deadlines
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge.
This position has been defined as an Insurance Distribution Directive IDD role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
Complaints Handler jobs in Haverhill
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Please refresh the page and try again.
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