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Randstad Delivery (GBS)
Loughton
Position: Customer Service Specialist Location: Loughton Duration: 12 months Hours: Mon - Fri / 37.5 Salary £11.79ph As part of our clients Rapid Diagnostics is part of our clients Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important
Job Source: Randstad Delivery (GBS)Carbon 60
Hayes
Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist within the Wide Body department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This Customer Service Specialist position is on a permanent bas
Job Source: Carbon 60The Juice Plus+® Company EMEA
greater london, england, United Kingdom
Customer Service Advisor - Portuguese & Spanish Speaker Tired of 5 days in the office? Interested in hearing about a Health & Wellness company with a difference? Looking for rewarding work that allows you to have fun and develop at the same time? Maybe we should be talking..... The Juice Plus+ Company is a $700+ million competitor in the health a
Job Source: The Juice Plus+® Company EMEALine Up Aviation
Hayes
My client is looking for a Customer Service Parts Specialist to join on them on a Permanent position. As a Customer Service Parts Specialist, you will be responsible for being first point of contact for operational topics towards the customer and supports regular customer reviews and visits, provides accurate status reports to customers, generates
Job Source: Line Up AviationReed
Watford
Do you have Export and Customer Service experience? My client is seeking an Export & Customer Service Specialist to join their global Pharmaceutical Distribution Operations team. This role is crucial for processing customer orders and ensuring timely delivery with compliant Export documentation. The ideal candidate will have a strong background in
Job Source: ReedReed
Watford
Do you have Export and Customer Service experience? My client is seeking an Export & Customer Service Specialist to join their global Pharmaceutical Distribution Operations team. This role is crucial for processing customer orders and ensuring timely delivery with compliant Export documentation. The ideal candidate will have a strong background in
Job Source: ReedBristol-Myers Squibb Co
GB
Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of
Job Source: Bristol-Myers Squibb CoOctopus Energy
London Area, United Kingdom
Octopus Energy, the UK's most awarded supplier, are looking to wrap our tentacles around the hearts of people who share our ambition to make a huge, positive impact on the environment! We are looking for team players who match our enthusiasm, work ethic and our outlook to 5-star customer service. Are you a passionate German-speaking professional
Job Source: Octopus EnergyLondon Area, United Kingdom
Core Values of the Position:
The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns.
You will respond to our customers effectively by following the customer service standards, providing exceptional service as well as meeting targets and deadlines.
Responsibilities:
Handle customer fulfillment queries using multiple communication channels (email, telephone, chat functionality etc.).
Share responsibility for the day-to-day case load.
Ensuring timely and proactive communication with sellers and other stakeholders internally.
Provide exceptional customer service and admin support.
Improve your working knowledge in relation to e-commerce fulfillment, serving our customer needs ensuring our operations are conducted in accordance with our SOPs.
Complete all tasks assigned to you including system entry requirements and additional tasks assigned by line manager in a timely and accurate manner.
About you:
At least 2 years customer service experience, preferably 4PL / e-commerce fulfillment experience or the logistics industry.
Ability to proactively manage customer interactions focusing on prompt issue management.
A focused, result-orientated individual with a continuous improvement mindset.
An effective verbal and written communicator to effectively interact with clients including Senior Management.
Excellent command over the English language (both verbal and written) is critical. The ability to fluently communicate in Mandarin would be a real bonus.
Detail focus and excellent teamwork spirit.
Strong self-driving and creative thinking.
Experience using the Zendesk platform would be highly regarded or similar platforms.
Eligible to work in UK on a permanent basis.
Customer Service Specialist jobs in London Area, United Kingdom
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