Admin Assistant

Admin Assistant (Saturday & Sunday) 10am to 3.30pm
Salary: £12.60 per hour
Hours: 10 hours per week
Location: Vale View Heights Nursing Home, Sidmouth
About the Role as the Admin Assistant
We are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills.
As the Admin Assistant, you will provide a professional and friendly meet and greet service within the Nursing Home. You will be driven by a real passion for providing excellent customer service.
You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home.
Responsibilities of the Receptionist:
Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.
Ensure the reception area and areas around the home are well maintained and welcoming.
Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
Support the Admin Manager with their duties and cover when they are on annual leave.
Education, Skills and Experience
We are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.
Educated to GCSE level or higher
Experienced in working in an admin/reception capacity
Experienced in working in a commercial mindset
Able to maintain professional composure at all time
Action orientated with a passion for working in an effective and timely manner
Benefits
Comprehensive induction programme
Ongoing training and development
Workplace pension
Elligible for Blue Light Card
Free DBS
Free Uniform

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