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Customer Service Assistant

Kendal

£ 21564 - 24000/annum

Customer Service Assistant (Kendal branch) - 36.25 hours per week

Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant.

Our client is a leading company is a leading Building Society that is known for their commitment to delivering outstanding customer experiences. With a strong focus on providing quality products and services, they have built a loyal customer base and are looking to expand their team.

As a Customer Service Assistant, you will be an integral part of their customer service department, responsible for providing excellent support to their valued customers. This is a diverse role that will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction at all times.

Key Responsibilities:

Responding to customer enquiries promptly and professionally

Providing accurate information about products, services, and promotions

Escalating complex cases to senior team members when necessary

Maintaining a high level of product knowledge to provide accurate and up-to-date information

Documenting customer interactions and updating customer records

Collaborating with other departments to ensure seamless customer experiencesRequirements:

Previous customer service experience in a fast-paced environment

Excellent communi...

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Customer Service Assistant jobs in Kendal

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