Senior Failure Analysis Engineer

Anker Innovations · Birmingham

About Anker Innovations

Anker Innovations is a global leader in smart charging and consumer electronics, home to Anker, eufy, Soundcore, and Nebula. Founded in 2011, we serve 100+ countries, 140M+ users, hold 1400+ patents, and 50% of our 4000+ employees are in R&D.

The Role

We're looking for a Senior Failure Analysis Engineer – Electronics to lead root-cause investigation of returned electronic/electrical products (RMA) across our global portfolio. You'll diagnose complex hardware failures at board, circuit, and component level — and translate findings into improvements in design, manufacturing, and component quality, while helping build our AI-enabled diagnostic capabilities.

What You'll Do

• Own RMA failure analysis from initial diagnosis through root-cause identification and closure
• Perform board-, circuit-, and component-level troubleshooting using functional testing, signal/waveform analysis, and electrical characterization
• Diagnose power architecture failures: Buck/Boost converters, LDOs, PMUs, SoCs, charging ICs
• Use oscilloscopes, multimeters, electronic loads, logic analyzers, CAN tools, X-ray, and thermal imaging to identify electrical, soldering, EMC, ESD, and component failures
• Apply structured root-cause methods (8D, 5 Whys, FTA, Fishbone, DOE); recommend corrective and preventive actions
• Collaborate with R&D, Quality, Manufacturing, and Supplier Quality globally
• Produce standardized English failure analysis reports; build failure case libraries and diagnostic standards
• Support AI-enabled diagnostic tools by translating failure patterns into structured knowledge

What You Bring

• Bachelor's degree in Electrical/Electronics Engineering, Microelectronics, or related (Master's preferred)
• 8+ years in electronics/hardware failure analysis, product quality, or sustaining engineering
• Strong knowledge of PCBA design, components, circuit behavior, and common electronic failure mechanisms
• Hands-on experience with oscilloscopes, multimeters, electronic loads, logic analyzers, X-ray, and thermal imaging
• Experience writing 8D reports and managing CAPA to closure
• Strong English technical writing; ability to collaborate with global teams
• Mandarin Chinese proficiency is required — this role involves close collaboration with our R&D and Quality teams in China