Technical Manager

Job Title: Manufacturing / Technical Manager

Department: Technical, Purchasing & Manufacturing

Reports to: Site Managing Director

Direct Reports: Department leads and team members across Technical, Purchasing and Manufacturing

Role Purpose

The Manufacturing/Technical Manager oversees the day-to-day running of the Technical, Purchasing and Manufacturing departments, ensuring products are made safely, legally, on time, to the required quality standard and at the right cost. The role combines technical governance, supply chain control and continuous improvement, translating business priorities and customer requirements into operational plans, clear standards and measurable results. As part of the management team, the postholder is expected to lead by example and keep senior leadership informed of risks and performance.

Leadership & Operational Management

The postholder provides hands-on leadership across the three functions, chairing departmental meetings and ensuring actions from those meetings are owned and followed through. They build capable teams through clear objectives, coaching, training, performance management and succession planning, and escalate significant risks to senior management promptly, backed by accurate operational data.

Technical, Quality & Compliance

Responsibilities include managing the Technical department day to day, including CAD design, and maintaining and improving technical standards, specifications and controlled documentation. The role holder ensures products and processes meet all relevant legislation, customer requirements, internal standards and industry accreditations, and oversees inspection, testing, traceability, calibration, non-conformance and change-control processes.

They lead investigations into product, process, supplier and customer issues through to root cause and preventive action, and coordinate customer, certification and regulatory audits, ensuring findings close within agreed timescales. They act as the technical authority for customers, suppliers and internal teams evaluating new products, materials and process changes, producing electrical wiring diagrams for manufacturing and service, and writing technical bulletins, setup procedures and test procedures.

The role also shapes the product develo...