Field Sales Territory Manager (Newcastle)
newcastle upon tyne, england, United Kingdom
Salary: £35,000 pa plus 10% bonus potential and company car
Department: SumUp
Reporting to: Account Manager
Location: Newcastle (Durham, Darlington, Newcastle, North/South Shields, Middlesbrough)
Contract: Full-Time, Permanent
Working Days: 37.5 hours to be worked between Monday and Friday. Hours to be worked between 9am and 5.30pm.
Role Overview:
As a SumUp field territory manager you will be responsible for building relationships with existing SumUp clients, and growing revenue through training and selling additional services. Using SumUp’s CRM database, you will be responsible for your own diary management and generating appointments with current merchants.
Responsibilities:
Key responsibilities include, but are not limited to:
Stay updated on industry trends, market conditions, and competitor activities
Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies.
Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights, and drive overall business growth.
Participate in sales meetings, training programs, and workshops to enhance product knowledge, sales techniques, and professional development.
Manage and maintain a CRM base of existing customers
Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction.
Understand customer needs via regular visits / calls to customers to promote and sell our innovative products and services
Support customers with queries and complaints
What key skills and experience should I have?
Previous experience in field sales, preferably in hospitality / leisure or with financial products
Proven track record of meeting or exceeding sales targets and driving revenue growth.
Excellent interpersonal and communication skills, with the ability to build rapport and influence customers effectively.
Strong negotiation and closing skills, with the ability to overcome objections and handle rejection.
Self-motivated and target-driven, with the ability to work independently and manage time effectively.
Good analytical and problem-solving skills, with a proactive and solution-oriented mindset.
Proficiency in using CRM software and other sales-related tools.
Technology experience preferred and an interest in Technology is a must.
Previous experience in customer service
Strong background in lead generation
Be creative when faced with challenges and sharing best practice with peers.
Confident to proactively work on your own and as part of a team.
Computer literacy (ability to comfortably navigate in multiple technology applications).
About you (this part is key):
The perfect individual for this unique role will have a demonstrable track record showcasing:
Passion for technology and the enthusiasm to quickly learn new products and features.
Self-starter with a strong commitment to drive results.
Confident, enthusiastic, highly motivated, and outgoing personality that is comfortable in a competitive environment.
Strong communication and negotiation skills.
Professional demeanour, excellent verbal, and written communication skills.
Organized and detail-oriented when completing reports.
To be flexible and adaptive, can cope with priorities changing.
Ability to apply a logical and analytical approach to problem solving.
Benefits and Perks:
29 days of annual leave (including Bank Holidays)
Pension (topped up to match employee contribution of 5%)
Wellbeing services – remote GP access, mental health support and physio sessions
Access to a panel of trained Mental Health First Aiders
Access to our Employee Assistance Programme
Perkbox rewards and discounts platform
An exciting, varied and involved role where you will be a part of a fantastic culture and be a part of an epic team who live and breathe our company values
The opportunity to be a central, key player within a fast-paced environment
Initial and continuous support and training to get the very best out of you and your role
Due to the high volume of applications, we receive, if we haven’t been in touch within 4 weeks, then unfortunately your application has been unsuccessful on this occasion