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Customer Service Administrator

Bristol

Working for a lovely Client based in Bradley Stoke, my Client is looking for a customer service administrator to join their expanding team

About the role

You will be responsible for:

Corresponding with customers by telephone and email

Inputting orders onto our business system (currently SAP)

Monitoring orders from start to finish to ensure timely delivery, despatch and payment

Verifying fulfilment provisions

Processing credits

Booking transport for despatch

Maintenance of client databases

Ensure health and safety compliance

Experience and Qualifications needed

Customer Service knowledge and experience (essential)

IT skills (Office Software and SAP)

Experience of sales processes

Knowledge of ISO

Additional Skills

Exceptional communication skills

A focus on delivering excellent customer service

Highly organised and process focused

Ability to manage demands from multi departments

Ability to build good working relationships

High attention to detail

Good organisational skills

Ability to work in a high paced environment

Attention to detail

Ability to work independently as well as part of a team

What we can offer you

Competitive salary

Flexible working arrangements

23-28 days holiday (+ Bank Holidays), increases with LOS

Free parking

Christmas Shutdown

Enhanced Pension

Employee assistance program

An environment to learn, develop and grow.

Apply

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Customer Service Administrator jobs in Bristol

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