Support Worker

About the role We are looking for a compassionate, resilient and experienced Residential Support Workers to join a therapeutic residential home supporting young people with complex needs. Due to the level of support required, staffing is maintained at a 2:1 ratio at all times. The home takes a therapeutic approach, focusing on understanding individual needs, recognising potential triggers and creating a safe, calm and supportive environment. Shift patterns 10am10pm 10pm10am Sleep-ins may be available when completing back-to-back shifts Key responsibilities Build positive, trusting relationships with young people. Provide emotional and social support, helping young people develop positive relationships and engage with their local community. Act as a positive role model through appropriate behaviour, communication and emotional regulation. Keep young people engaged throughout shifts by providing meaningful activities and reducing boredom. Use effective de-escalation techniques to manage conflict safely and appropriately. Follow Behaviour Support Plans, Risk Assessments and Individual Care Plans at all times. Complete accurate and detailed daily records, including incidents, behaviours and significant events. Maintain consistent routines and appropriate boundaries to help young people feel safe and secure. Read care plans thoroughly and understand each young person's individual needs, triggers and support strategies. Use compassionate, non-judgemental language and maintain a calm and understanding approach. Help maintain a safe environment for the young people and staff. The ideal candidate We are particularly interested in candidates who have experience or training in: Level 3 Health & Social Care PACE training Team Teach De-escalation and restraint Therapeutic approaches and techniques Supporting young people with challenging behaviours and complex needs You should have a good understanding of how to recognise potential triggers and respond appropriately before situations escalate. A calm, compassionate and non-judgemental approach is essential. Requirements Must be a driver. Must be 21 years old or over. Minimum 6 months' experience within residential care, SEN, youth work, schools or a similar setting. Understanding of de-escalation and restraint techniques. Good understanding of safeguarding and maintaining professional boundaries. Ability to remain calm and consistent in challenging situations. Willingness to undertake a Level 3 Diploma in Residential Childcare when moving into a permanent position. Pay & benefits Therapeutic working environment. Opportunity to develop your skills and gain a Level 3 Residential Childcare qualification. Weekly pay Flexible shifts Interested? If you're passionate about supporting young people and have the resilience, patience and understanding needed to work in a therapeutic residential setting, we'd love to hear from you. Apply today for this Residential Support Worker opportunity. TPBN1_UKTJ