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Spectrum IT Recruitment

Northampton / Global

Field Engineer

  • Remote

Job Summary

Work Settings:
Remote
Benefits:
Car
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Job Description

Excellent opportunity for an experienced Field Engineer to provide dedicated onsite IT support for an excellent client. You'll support IT projects, incidents, and service requests across multiple client locations, with a particular focus on hardware replacement, device setup, troubleshooting and maintaining accurate asset records. This is a hands-on role for someone who enjoys solving technical problems, working directly with users, and taking ownership of tasks through to completion. The office is based in Brackley and the client sites you'll be responsible for are within an 80km distance of this location. As well as a competitive salary, you will also be entitled to a £450 per month car allowance and milage. Role responsibilities: Provide onsite technical and end-user support across client locationsBuild and configure laptops and mobile devices and complete hardware replacementsTroubleshoot desktops, printers, access points and other IT equipmentSupport IT project activities and successful handover into supportOwn incidents, service requests and assigned tasks through to resolutionMaintain accurate tickets, asset records and technical documentationDeliver a professional and responsive service to users and colleaguesSkills Required:At least 1 years' experience in an IT support, Field Engineer, or similar technical roleHands-on experience with laptop builds, mobile device setup and hardware replacementGood working knowledge of Microsoft 365, desktop operating systems, and workstation hardwareExposure to Microsoft Intune, Microsoft Azure, and Cisco MerakiStrong troubleshooting and problem-solving skillsExcellent communication and customer service skillsStrong attention to detail and the ability to produce clear technical documentationAbility to take ownership of technical issues and see them through to completionFull, clean UK driving licence and willingness to travel regularly to remote client sitesSpectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.JBRP1_UKTJ

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