Property Administrator

Property Administrator

Permanent | Fully Office Based | Chester

Up to £24500 per annum, plus benefits!

Are you an organised and customer-focused administrator looking to join a business with a fantastic culture and genuinely people-first values?

We're looking for a Property Administrator to join a friendly and supportive team. Acting as the first point of contact for property-related enquiries, you'll play a key role in ensuring repair and maintenance issues are resolved efficiently while delivering excellent service to stakeholders.

Key Responsibilities

• Manage incoming property-related calls, emails, and queries


• Act as the first point of contact for urgent health & safety and business-critical issues


• Coordinate repairs and maintenance works with contractors and external partners


• Process work orders, quotes, budgets, and recharges


• Track jobs through to completion, ensuring all parties are kept informed


• Support insurance claims and contractor performance monitoring


• Maintain accurate records and ensure GDPR compliance


• Build strong relationships across internal teams and external partners

About You

• Previous customer service and telephone-based experience essential


• Strong administration and organisational skills


• Good knowledge of Microsoft Outlook and Excel


• Excellent communication skills, both written and verbal


• High attention to detail and ability to prioritise workload


• Comfortable handling challenging conversations professionally


• Property, facilities, or helpdesk experience would be advantageous but is not essential as training will be provided

What's on Offer?

• Salary up to £24,500


• Permanent opportunity


• A supportive, values-driven culture


• Friendly team environment with great office atmosphere
  
• Opportunities to learn, develop, and progress