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Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation .
This is an exciting opportunity for a candidate looking to develop and learn new
Job Description The role will be based in our offices at Chandler’s Ford, Hampshire.
As a Technical Support operative, you will assist with technical support via the telephone. Installing software and repairing laptops.
We are looking for individuals who can:
Install and test software into laptops and Apple Mac machines to a high standard?
Re
Technical Customer Support Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays
(Successful candidate will get 1 additional day’s leave per year they are with the company) Private medical insurance (After probation)
Company pension
The role will be based in our offices at Chandler’s Ford, Hampshire.
As a Technical Support operative, you will assist with technical support via the telephone. Installing software and repairing laptops.
We are looking for individuals who can:
Install and test software into laptops and Apple Mac machines to a high standard?
Repair laptop machine
Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer.
You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone a
Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer.
You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone
Location: Chandler’s Ford, Hampshire Contract: Permanant/ Full time Salary: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months).
Microlink are leaders in the field of assistive technology and our mission is to discover, innovate and implement assistive technology and people focused solutions so that e
Location: Chandlers Ford, Hampshire
Contract: Permanant/ Full time
Salary: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months).
Microlink are leaders in the field of assistive technology and our mission is to discover, innovate and implement assistive technology and people focused solutions so that ev
Job Source: Microlink PC (UK) Limited
Technical Support Specialist
Fareham
£ 26000 - 35000/annum
ARM
Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation.
This is an exciting opportunity for a candidate looking to develop and learn new skills. Knowledge of Databases and the ability to read or understand code (HTML or XML) would be highly desirable.
This role is on-site in Fareham with Fridays working from home.
Key responsibilities:
Technical Issues
First point of contact for technical issues for internal and external.
Initial testing, reproducing and validating.
Communicate with the CTO about issues and create tickets in Jira for the development team to work on.
Liaising with the support team on Jira tickets, work progress, prioritisation of tickets.
QA Testing of resolved issues and managing their release to production.
Responding to incoming queries from clients or members of the public by email or phone.
Account Setup and Management - Setting up new accounts and updating existing accounts with new information.
Weekly update of Hero Ads and Homepage listings
Manage spam and suspicious emailsSkills / Experience
Strong technical ability with a thorough understanding of databases, website coding (ability to read/understand code, this person does not have to be able to write code) as well as bug analysis and documentation.