Technical Sales Support Engineer

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Technical Sales Support Engineer (Mechanical Bias)

Type: Permanent, Full-time

Location: Milton Keynes (Fully Onsite)

The Role

Our client is seeking a Technical Sales Support Engineer with a mechanical bias to provide high-quality technical support to both customers and the internal sales team. This position focuses on supporting a wide range of automation and temperature‑control products, contributing to commercial growth through training, product promotion, and technical expertise.

Key Responsibilities

• Deliver technical support to customers via phone and email
• Process requests for special product variations
• Analyse and report on product returns
• Contribute to new product development proposals
• Conduct market and competitor product analysis
• Support the sales team with customer visits and application development
• Manage product lifecycles including training, new product introductions, and discontinued product updates

Qualifications

• Degree, HNC, or HND in Mechanical Engineering or a related discipline
• Strong communication skills (phone and email)
• Logical, methodical problem‑solver with excellent organisational skills and record‑keeping
• Confident in presenting technical topics in person and via webinars
• Experience working in an engineering environment
• Practical hands‑on testing and diagnostic experience
• Ability to manage multiple projects, prioritise effectively, and meet deadlines
• Additional hands‑on testing/diagnostic experience
• Exposure to automation systems or system design
• Previous work in Technical Sales Support or applications engineering

What’s on Offer

Our client offers a collaborative, innovative and supportive working environment where team members are empowered and valued. They are committed to diversity, inclusion and sustainability, and provide a comprehensive benefits package including:

• Life assurance
• Private medical cover
• 25 days’ holiday plus holiday trading scheme
• Additional employee benefits

Selection Process

The recruitment process will typically involve:

• An initial online interview
• Online testing
• A final face‑to‑face onsite interview

Apply Now

If you’re a technically minded engineer looking to take the next step in your career, we’d love to hear from you. Apply today or get in touch for a confidential conversation to find out more about this opportunity.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Industries

• Manufacturing, Software Development, and Administrative and Support Services

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